Itsm Manger

2 weeks ago

Bengaluru, India Ziniosedge Full time

**Requirements**:

- 8+ years of experience in IT service management, service design, or a related role.
- Strong understanding of ITSM frameworks (e.g., ITIL) and best practices.
- Experience in designing and implementing service management processes, such as incident management, problem management, and change management.
- Proficient in using ITSM tools and technologies.
- Excellent analytical and problem-solving skills with the ability to identify process improvement opportunities.
- Strong communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.

  • Itsm Data Architect

    2 days ago

    Bengaluru, India LSEG (London Stock Exchange Group) Full time

    Summary of the role: The ITSM Architecture & Governance team is responsible for the ITSM roadmap, strategy and operating model. We are a group of SMEs that provide expert guidance and design across a number of key projects, initiatives and run-the-business activities for ITSM processes, data and tooling. The role of ITSM Data Architect, reporting into the...