Genesys Cloud Developer
3 weeks ago
Genesys Cloud Developer – Voice & Outbound Location: Bangalore (Must) Experience Required: 4–5 years hands-on in Genesys Cloud CX (PureCloud) Educational Qualification: Bachelor’s degree in computer science, Engineering, or related technical discipline. Position Summary We are looking for a highly skilled Genesys Cloud Developer with deep expertise in voice routing, Conversation IVRs, bot flows, and outbound dialer implementations. The ideal candidate will have solid hands-on experience in Terraform, CI/CD, GitHub-based automation, and Salesforce (SF) integrations via Genesys Cloud APIs. You will be part of an Agile (SAFe) delivery team responsible for designing, building, and maintaining scalable voice and digital interaction solutions using Genesys Cloud CX, contributing to high-availability enterprise contact center platforms. Key Responsibilities - Design, configure, and develop Genesys Cloud CX voice applications, including Conversation IVRs, bot flows, and inbound/outbound call routing. - Develop voice bot and digital flows with call deflection, NLP integration, and callback orchestration. - Build and optimize Outbound Dialer campaigns, schedules, retries, and wrap-up configurations. - Implement and maintain Salesforce (SF) integrations through Genesys Data Actions and REST APIs. - Use Terraform for managing Genesys Cloud infrastructure as code for consistent deployments. - Manage CI/CD pipelines for automated flow deployment, configuration updates, and integration testing. - Use GitHub and VS Code to version-control Architect flows, data actions, and Terraform scripts. - Collaborate with cross-functional teams (product owners, architects, testers) to deliver robust, maintainable solutions. - Support production issues (L3), perform root cause analysis, and document all development work. Required Skills & Experience Genesys Cloud Expertise - 4–5 years of hands-on experience in Genesys Cloud CX, focusing on voice, Conversation IVR, and outbound capabilities. - Strong understanding of Architect call flows, IVR logic, bot flows, and queue routing. - Knowledge of SIP, Edge configuration, WebRTC, and telephony troubleshooting. - Ability to configure queues, divisions, roles, skills, and perform environment-level maintenance. Integration & DevOps Proficiency - Proven experience in Salesforce (SF) integration using Genesys Data Actions and APIs. - Hands-on with Terraform, CI/CD, and GitHub workflows for automated infrastructure and configuration management. - Proficiency with JSON templates, API exports/imports, and automation pipelines. Note : Looking for immediate to 15 days joiners. If the experience/skills is not matching please do not apply.
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Genesys Cloud Developer
3 weeks ago
Bengaluru, India Deloitte Full timeGenesys Cloud Developer – Voice & OutboundLocation: Bangalore (Must)Experience Required: 4–5 years hands-on in Genesys Cloud CX (PureCloud)Educational Qualification: Bachelor’s degree in computer science, Engineering, or related technical discipline.Position SummaryWe are looking for a highly skilled Genesys Cloud Developer with deep expertise in voice...
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Genesys Cloud Developer
3 weeks ago
Bengaluru, India Deloitte Full timeGenesys Cloud Developer – Voice & OutboundLocation: Bangalore (Must)Experience Required: 4–5 years hands-on in Genesys Cloud CX (PureCloud)Educational Qualification: Bachelor’s degree in computer science, Engineering, or related technical discipline.Position SummaryWe are looking for a highly skilled Genesys Cloud Developer with deep expertise in voice...
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Genesys Cloud Developer
2 weeks ago
Bengaluru, India Deloitte Full timeGenesys Cloud Developer – Voice & OutboundLocation: Bangalore (Must)Experience Required: 4–5 years hands-on in Genesys Cloud CX (PureCloud)Educational Qualification: Bachelor’s degree in computer science, Engineering, or related technical discipline.Position SummaryWe are looking for a highly skilled Genesys Cloud Developer with deep expertise in voice...
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Genesys Developer
3 days ago
Bengaluru, Hyderabad, India Solugenix Full timeHi Job Seekers,We have an opening for a Genesys Developer position. Please go through the below job description, and if interested, share your updated CV at with the subject line Application for Genesys Developer."Job Title : Genesys DeveloperLocation : Hyderabad / Bangalore Position : Full TimeWork Mode : HybridRequired Experience : 3+ yearsTimings : 2-11...
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Senior Developer, Platform Engineering
3 days ago
Bengaluru, Karnataka, India Genesys Full timeGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
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Senior Developer, Platform Engineering
2 weeks ago
Bengaluru, Karnataka, India Genesys Full time ₹ 8,00,000 - ₹ 24,00,000 per yearGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
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Genesys Cloud Engineer
2 weeks ago
Bengaluru, Karnataka, India Growel Softech Pvt. Ltd. Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per yearKey Responsibilities:Architecture Design: Design and implement scalable, reliable, and secure cloud based solutions using Genesys Cloud technology.Integration: Collaborate with cross functional teams to integrate Genesys Cloud with existing systems and third party applications.Consultation: Provide expert guidance on best practices for deploying and...
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Sr. Genesys Developer
2 weeks ago
Bengaluru, India Aditi Consulting Full timeSummary: The Client is currently working to implement Genesys to replace a legacy Avaya solution. Looking for Developers with Genesys architect certified and + years of Genesys experience is must Must have skills for this r ole: Genesys Cloud CX Architect Certification is a must have Must be familiar with Agile environments Experienced with microservice and...
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Sr. Genesys Developer
1 week ago
Bengaluru, India Aditi Consulting Full timeSummary: The Client is currently working to implement Genesys to replace a legacy Avaya solution. Looking for Developers with Genesys architect certified and + years of Genesys experience is must Must have skills for this r ole: Genesys Cloud CX Architect Certification is a must have Must be familiar with Agile environments Experienced with microservice and...
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Sr. Genesys Developer
1 week ago
Bengaluru, India Aditi Tech Consulting Private Limited Full timeJob Description Summary: The Client is currently working to implement Genesys to replace a legacy Avaya solution. Looking for Developers with Genesys architect certified and 5+ years of Genesys experience is must Must have skills for this r ole: - Genesys - Cloud CX Architect Certification is a must have - Must be familiar with Agile environments -...
