
[15h Left] Omnichannel Service Delivery Manager
3 days ago
Job Description This is a remote role, open to candidates based anywhere in India. We are seeking a dynamic and results-driven Service Delivery Manager to oversee the delivery and operational excellence of marketing technology (MarTech) solutions - Service Delivery Management: - Own end-to-end service delivery for marketing technology solutions, ensuring alignment with business objectives and SLAs. - Oversee the deployment, support, and optimization of MarTech platforms such as CRM, marketing automation, analytics tools, and content management systems. - Stakeholder Collaboration: - Act as the primary point of contact between business teams, IT, and vendors for MarTech service delivery. - Partner with marketing and technology leaders to gather requirements, resolve issues, and ensure services meet expectations. - Operational Excellence: - Monitor and manage the performance of MarTech systems, ensuring uptime, responsiveness, and reliability. - Drive the resolution of incidents and problems related to MarTech tools, adhering to ITIL best practices. - Develop and maintain documentation for processes, systems, and support workflows. - Vendor & Partner Management: - Collaborate with external vendors and partners to ensure quality service delivery, adherence to contracts, and timely resolution of escalations. - Evaluate vendor performance and identify opportunities to improve cost-effectiveness and service quality. - Process Improvement & Innovation: - Identify areas for improvement within the service delivery lifecycle and implement strategies to enhance efficiency and user satisfaction. - Stay informed about the latest MarTech trends and recommend new tools or approaches to meet evolving business needs. - Team Leadership: - Lead and mentor a team of MarTech specialists and support staff, fostering a culture of accountability and excellence. - Ensure team members are equipped with the necessary skills and training to deliver high-quality support and services. - Compliance & Security: - Ensure all MarTech solutions comply with organizational policies and regulatory requirements (e.g., GDPR, CCPA). Implement robust security measures to safeguard sensitive marketing and customer data
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15h Left! Billing Associate
3 weeks ago
Gurugram, India Ankura Full timeJob Description Ankura is a team of excellence founded on innovation and growth. Ankura At Ankura, our culture thrives on collaboration and connections, fostering an environment where team members are encouraged to engage and innovate together. We prioritize presence and engagement, ensuring that every individual feels connected and valued within our...
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Service Delivery Manager
3 weeks ago
Gurugram, India Konverge Technologies Full timePosition: Service Delivery Manager Experience: 2 - 4Yrs Location: Gurugram Job Overview: We are looking for a motivated and detail-oriented Service Delivery Manager with 2 -4 years of experience to join our dynamic team. The ideal candidate will play a crucial role in planning, executing, and closing IT projects, ensuring they are delivered on time, within...
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▷ 15h Left: Senior Manager
3 weeks ago
Gurugram, India EXL IT service management Full timeJob Description Job Description: Sr Manager - Lead Data Analytics Position Overview We are seeking a detail-oriented and proactive professional with 4-5 years of experience in Data Analytics. The ideal candidate will have a strong background in project governance, reporting, and analytics, with proven expertise in using relevant tools to provide insights,...
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15h Left: AVP Life Sciences Analytics
3 weeks ago
Gurugram, Gurugram, India Genpact Full timeJob Description Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work...
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SAP Service Delivery Manager
3 weeks ago
Gurugram, India Cloudologic Full timeCompany DescriptionCloudologic is a prominent cloud consulting and IT service provider based in Singapore, with a deep-rooted presence in India. The company focuses on cloud operations, cyber security, and managed services. With a dedication to delivering high-quality services, Cloudologic has established itself as a dependable and valued partner for clients...
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Gurugram, India Krenai Full timeJob Description Key Responsibilities - Develop, plan, and execute digital marketing campaigns across channels (SEO, SEM, email, social media, paid ads). - Optimize website content and landing pages for SEO and user experience. - Monitor and analyze performance using tools like Google Analytics, Search Console, and social media insights. - Run paid...
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15h Left! Junior Project Manager
7 days ago
Gurugram, India Welocalize Full timeJob Description As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over...
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Gurugram, Gurugram, India Maxicus Full timeJob Description Company Description Maxicus offers tech-enabled BPM services across various industry verticals, leveraging human expertise combined with automation, robotics, cloud, Business Intelligence, and emerging technologies to help businesses thrive in the digital world. We deliver high-quality, personalized services, including customer journeys,...
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[15h Left] Executives
3 weeks ago
Gurugram, India EXL IT service management Full timeJob Description . The incumbent will be part of Meetings and Events process AR team and shall be responsible for managing travel Account receivables process i.e, Cash receipting, Reconciliations, Month end activities, Travel accounting etc. . The candidate shall be required to liaise with internal / external customers to meet the process deliverables. ....
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Head of Service Delivery
3 weeks ago
Gurugram, India AGAAME Full timeWe're looking for a dynamic Head of Service Delivery to lead our wireless telecommunications service operations from end to end. This is a senior leadership role responsible for driving service excellence, ensuring network reliability, and delivering outstanding customer experiences. You'll lead cross-functional teams—including project managers, field...