Business Analyst

Job Title Business Analyst Requirements Documentation Process Mapping SDLC Alignment Location Chidambaram Tamil Nadu Employment Type Full-Time Reporting To Head of Operations About the Role The Business Analyst BA is a critical delivery role responsible for defining documenting validating and managing all business and functional requirements across the Oliya ecosystem - Academy internal systems Digital Agency client projects and Oliya Labs startup MVPs This role ensures every feature built by Engineering Front-End Back-End UX QA PM is traceable testable aligned with stakeholder expectations and mapped to clear business value You will translate ideas requirements user stories acceptance criteria test alignment release documentation using enterprise SDLC standards This is a pure delivery analysis and documentation role not a teaching or coding position Key Responsibilities 1 Requirement Elicitation Discovery Conduct structured requirement-gathering sessions with stakeholders internal teams clients founders Apply elicitation techniques Interviews Workshops Document analysis User observation Surveys Q A sessions Clarify business objectives success metrics dependencies risks and operational constraints 2 Documentation Excellence BRD FRS User Stories Acceptance Criteria Prepare BRD Business Requirements Document with Problem definition Goals KPIs Scope exclusions High-level workflows Prepare FRS Functional Specs covering Detailed feature behaviour Field-level specifications Validation rules Error states messages System constraints Write clear test-ready User Stories Acceptance Criteria using Gherkin Given When Then Maintain up-to-date documentation in ClickUp Confluence Google Workspace 3 Process Mapping Diagramming Create visual documentation using UML Diagrams use case sequence activity BPMN process flows Data-flow diagrams DFD Level 0 2 Wireframe annotations for UX alignment Use tools such as Lucidchart Draw io Figma for annotated flows 4 SDLC Agile Collaboration Work closely with PM to refine backlog story pointing and sprint readiness Participate in Agile ceremonies Standups Planning Sprint reviews Retrospectives Ensure end-to-end traceability BRD FRS User Stories QA Test Cases Deployment Support QA with scenario coverage and requirement clarification 5 Stakeholder Communication Alignment Serve as the liaison between technical teams and business stakeholders Present requirement summaries architecture overviews or UX flows Provide weekly updates on requirement status scope changes and risks Align solutions with UK EU communication standards where required 6 Quality Validation UAT Support Validate requirement implementation against acceptance criteria Support QA during functional integration and UAT cycles Help prepare UAT scripts and coordinate stakeholder testing Manage change requests with impact analysis 7 Data Analytics Business Insight Awareness Basic understanding of GA4 Looker Studio dashboards CRM funnels HubSpot Freshworks Translate analytics insights into requirement adjustments or new feature proposals Tools Platforms Expertise Documentation Collaboration ClickUp Jira Confluence Google Workspace Docs Sheets Slides Diagramming Flow Tools Lucidchart Draw io Figma annotated flows UX alignment SDLC Testing Alignment RTM Requirements Traceability Matrix User Stories Acceptance Criteria Gherkin UAT Scripts Release Notes Change Logs Cross-Functional Awareness Front-End React React Native behaviours Back-End Django REST request response patterns QA process defect lifecycle test-case alignment UX UI concepts for handoff and developer clarity Profile Requirements 5 10 years as a Business Analyst Functional Analyst or Product Analyst Strong experience in requirements documentation and SDLC alignment Excellent communication listening summarisation and analytical skills Ability to simplify complex concepts for multidisciplinary teams Strong stakeholder management and presentation skills Experience in Agile delivery Scrum Kanban