Sr. Associate/ Associate, Programmes

About the BITS Law School, Mumbai: A premier institute focused on generating the next cadre of legal leaders in India and across the globe, situated in Mumbai. Founded in March 2023, the School offers high-quality multidisciplinary legal education in times of increasing demand for well-rounded, tech-savvy and industry-ready law graduates across disciplines. The website of BITS Law School is www.Bitslawschool.Edu.In Job Responsibilities* - Providing administrative and technical support to programme management and delivery, including (but not limited to) developing and managing academic calendars, timetables, and assessment schedules; monitoring attendance, class conduct, and mentor–mentee/tutorial groups; visiting faculty or short course arrangements, administering teaching feedback, READ program, and other academic support initiatives; coordinating daily operations including class swaps or re-scheduling, field visits, venue booking, and coordinating on hospitality related information, etc. - Liaising with academic team [Dean, faculty, TRFs, tutors, Exam office, Registrar’s office] on academic planning components such as course planning, policy development and execution, etc. - Working with the student representatives to assess and resolve student grievances and queries, channel student feedback to relevant stakeholders as and when necessary. - Overseeing and execution of academic events and awards such as the freshers’ orientation, student elections, awards ceremonies, Dean’s list, convocation, alumni meet, guest lectures, workshops, LBC/SLC, conferences & symposia etc. - Documenting and monitoring academic & extra-curricular performance, attendance, discipline, and other student relevant data, drawing reports and analysing trends and projections that may be relevant to academic planning. - Liasoning with other departments, Dean’s Office, Registrar’s Office, Exam Office and other stakeholders as needed. Providing administrative support and PT feedback to relevant committees. - Maintaining or creating SoPs and ensuring policy compliance Essential Qualifications: - Good academic record with a Bachelor or equivalent degree - Fluent in English language, written and conversational - High level of professionalism, and ability to keep confidentiality regarding departmental activities. - Compliance with data protection and confidentiality regulations - Ms Office skills (Excel particularly) necessary Preferred Qualifications - Prior experience of 2-3 years in program management (or relevant profile in academic management roles) at a reputable higher education institution - Technical skills in academic management systems and learning management software (DigiCampus/Collpoll preferred) - Professional communication and student centred approach - experience in large data handling and analysis - Able to work in a fast-paced environment in a new school/campus, where new challenges and demands sometimes arise on short notice - Counselling experience or certification desirable - Understanding of Indian Higher Education landscape and BCI related policies with a keen interest in legal education *Job responsibilities stated are not to be taken as an exhaustive statement of duties. Employees may be required to perform other job-related duties as and when necessary.