Center Manager

Job Title Center Manager - Gurugram Business Unit IMMAST Job Grade G9A Location Gurugram India At Sun Pharma we commit to helping you Create your own sunshine - by fostering an environment where you grow at every step take charge of your journey and thrive in a supportive community Are You Ready to Create Your Own Sunshine As you enter the Sun Pharma world you ll find yourself becoming Better every day through continuous progress Exhibit self-drive as you Take charge and lead with confidence Additionally demonstrate a collaborative spirit knowing that we Thrive together and support each other s journeys Job Summary About the Institute Institute of Medical Minimal Access Surgery Training IMMAST is an ISO 9001 2015 certified and Royal College of Surgeons UK accredited training institute IMMAST is a premier medical training institute dedicated to advancing healthcare through high-quality hands-on training and education for medical professionals We aim to equip health care professionals with the latest skills and knowledge to improve patient outcomes and contribute to the evolution of medical practices Position Summary The Center Manager will be a dynamic medical professional responsible for the end-to-end management and strategic growth of the training center This role requires a seasoned clinician with significant administrative experience particularly in Managering healthcare initiatives focused on professional training The Center Manager will drive operational excellence ensure compliance foster innovation and build strong relationships with stakeholders all while maintaining a keen focus on quality cost efficiency and vendor management Key Responsibilities 1 Center Operations Management Operational Oversight Oversee all daily operations of the training center ensuring smooth and efficient functioning Process Optimization Continuously evaluate and improve operational processes to enhance efficiency and effectiveness Strategic Planning Under the supervision of Head IMMAST and the Senior Management team develop and execute strategic plans for the center s growth aligning with the overall organizational objectives 2 Course Calendar Faculty Management Course Planning Plan schedule and manage the annual course calendar ensuring optimal utilization of resources and catering to market demands Faculty Identification Development Identify recruit and onboard highly qualified and experienced medical faculty Faculty Management Manage faculty relationships ensure adherence to teaching standards and facilitate their continuous professional development Performance Monitoring Monitor and evaluate faculty performance providing constructive feedback and support 3 Compliance Regulatory Adherence Ensure complete compliance with all relevant laws of the land local regulations and healthcare industry standards Policy Implementation Implement internal policies and procedures to maintain regulatory compliance and high ethical standards 4 Course Development Innovation New Course Development Under the supervision of Manager - Academics and faculty advisors assist in the development of new courses training models and educational programs Curriculum Enhancement Collaborate with subject matter experts to provide clinical insights and feedback for the continuous enhancement of existing course curricula Market Analysis Stay abreast of the latest advancements in medical technology and clinical practices to identify opportunities for new program development 5 Marketing Participant Enrollment Marketing Strategy Under the supervision of Manager Marketing oversee and implement effective marketing strategies to promote courses and attract a diverse pool of participants Enrollment Management Oversee the participant enrollment process ensuring a seamless and positive experience Outreach Initiatives Build and maintain relationships with hospitals medical associations and other healthcare organizations to drive participant enrollment 6 Financial Management Cost Efficiency Budgeting Forecasting Prepare manage and monitor the center s budget ensuring financial prudence and accountability Cost Control Implement strategies for cost efficiency across all operations without compromising on quality Revenue Generation Identify and pursue opportunities for revenue growth through effective course pricing and outreach Financial Reporting Provide regular financial reports and analysis to the Senior Management Team 7 Stakeholder Vendor Management Relationships Management Build and sustain collaborative relationships with faculty participants accrediting bodies hospitals partner institutions vendors and industry partners Selection Negotiation Ensure Identification and selection of vendors partners for equipment supplies services and other operational needs Service Management Oversee vendor contracts agreements ensuring favorable terms and service level agreements 8 Data Management Reporting Data Collection Analysis Oversee the collection analysis and interpretation of operational financial and educational data Reporting Generate comprehensive reports for the Senior Management Team on key performance indicators progress and challenges 9 Research Innovations Promote Research Encourage and facilitate research activities within the center that contribute to development of courses and assess the impact Innovation Foster a culture of innovation develop training models exploring new teaching methodologies simulation technologies and training approaches 10 Team Mentoring Management Team Managerership Manager mentor and motivate a high-performing team fostering a collaborative and supportive work environment Performance Management Conduct regular performance reviews provide constructive feedback and facilitate professional development for team members Recruitment Training Participate in the recruitment and training of center staff 11 Quality Standards and Accreditations Quality Assurance Establish and maintain stringent quality standards for all training programs facilities and services Accreditation Management Oversee and manage relationships with all accrediting bodies ensuring timely renewals and adherence to accreditation standards Feedback Mechanisms Implement effective feedback mechanisms from participants and faculty to continuously improve course quality Audit Preparedness Ensure the center is prepared for internal and external quality audits Required Qualifications Skills Education Post graduate Medical Doctor from a recognized institution Experience 10-15 years of progressive experience in the healthcare sector with demonstrated experience in Managering healthcare initiatives particularly in the domain of professional medical training and development Proven experience as an experienced clinician with a deep understanding of medical practices and patient care knowledge of adult learning principles and instructional design experience with simulation-based medical education will be an added advantage Skills Operational Excellence Strong track record of managing end-to-end operations including planning execution and optimization Stakeholder Management Proven ability to build and maintain strong relationships with internal and external stakeholders including faculty participants vendors and regulatory bodies Problem-Solving Strong analytical and problem-solving abilities with a proactive approach to identifying and addressing challenges Results-Oriented A highly driven and results-oriented individual with a commitment to achieving organizational goals Regulatory Knowledge In-depth understanding of healthcare regulations compliance requirements and accreditation processes in India Team Management Exceptional Managerership mentoring and team-building skills Communication Excellent written and verbal communication skills with the ability to articulate complex information clearly and persuasively Technology Proficiency Comfortable with using technology for administrative tasks data management and educational delivery Financial Acumen Proficient in financial management budgeting cost control and identifying revenue generation opportunities Travel Estimate - Job Requirements Educational Qualification Post graduate Medical Doctor from a recognized institution Experience 10-15 years of progressive experience in the healthcare sector Your Success Matters to Us At Sun Pharma your success and well-being are our top priorities We provide robust benefits and opportunities to foster personal and professional growth Join us at Sun Pharma where every day is an opportunity to grow collaborate and make a lasting impact Let s create a brighter future together Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees as assigned to this job Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent s