Salesforce Delivery Manager

4 days ago

Bengaluru India SWITS DIGITAL Private Limited Full time

Job Description Job Title: Salesforce Delivery Manager Location: Pune / Bangalore Experience: 12+ Years About The Role We are seeking a highly experienced Salesforce Delivery Manager to lead end-to-end delivery of Salesforce implementations, cloud migration initiatives, and development/admin activities. The ideal candidate must have deep technical understanding of Salesforce platforms along with proven experience managing large, complex Salesforce programs. Key Responsibilities - Lead overall Salesforce project delivery, ensuring timelines, milestones, and quality standards are consistently met. - Manage full lifecycle Salesforce implementations, including migration, integration, customization, and deployment activities. - Work closely with architects, developers, admins, and business teams to ensure smooth delivery and alignment with business goals. - Drive solution governance, architecture decisions, and Salesforce best practices across multiple cloud platforms. - Oversee configuration, customization, development, and release management activities. - Provide technical directions related to Salesforce Clouds, integration strategies, and scalable design. - Manage communication across client, vendor, and internal teams; prepare reports and handle escalations. - Ensure adherence to Salesforce security models, DevOps practices, and release management frameworks. - Identify project risks, mitigation strategies, and ensure operational excellence across delivery phases. Required Skills & Experience - 12+ years of overall IT experience with 7+ years in Salesforce project delivery and leadership roles. - Strong expertise across Salesforce Clouds: - Sales Cloud - Service Cloud - Experience/Community Cloud - Marketing Cloud (good to have) - Hands-on experience with Salesforce migration using tools such as: - Data Loader - MuleSoft - Informatica - Other ETL/integration tools - Strong understanding of Salesforce development & admin functions. - Experience managing large Agile or hybrid delivery teams. - Deep knowledge of Salesforce integration patterns, API frameworks, and data architecture. - Excellent communication, stakeholder management, leadership, and problem-solving skills.

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