Windows and Virtualization System SME

Job Description

- Subject matter expert and in-depth hands on experience managing Hyper-V, VMware and Hyper converge solutions
- Subject matter expert and in-depth hands on experience managing Windows operating systems, Clustering and various types of compute hardware including blade server technologies includes HPE Synergy, C7000.
- Design and prepare solution blueprint, high level and low level design of infrastructure diverse solutions for above technologies to implement, migrate, integrate or transform the services in datacenters on premises, hybrid and native cloud (Azure and AWS) environment.
- In depth knowledge and hands on experience integrating above technologies with patching solutions like WSUS, SCCM, etc, Dell, NetApp, Pure storage solutions, Networker backup, Oracle, MSSQL, MySQL database solutions and middleware services.
- Extensive experience in datacenter migrations involves above technologies. Strong knowledge and hands on experience with virtualization migrations such P2V and Virtual machine migration across different platform products.
- Design, configure and support of Active-Active datacenter with virtualization and clustering technologies
- Expertise in automating the technology stack using Ansible, GIT, Splunk, REST API and native OS scripting for provision, upgrade, changes and management.
- Strong knowledge in monitoring solutions like Splunk, Zabbix, HPE OneView and native OS monitoring tools.
- Good knowledge on storage, backup, networking and security products / principles
- Ensure license compliance of products
- Researches, identifies, selects and tests technology products required for solution delivery and architectural improvements
- Establishes, implements and documents the technology implementation, integration and migration strategies to help the organization achieve strategic goals and objectives
- Design and document DR architecture to ensure business continuity
- Keep current on industry trends and new technologies for the system architecture
- Manage the integrated infrastructure solutions to help business functions achieve objectives in a cost-effective and efficient manner.
- Harmonize and maintain the standardization in IT infrastructure solutions in datacenters in accordance to global IT architecture and security standards
- Identifies gaps, strategic impacts, financial impacts and the risks in the technical solution or offering, and provides technical support
- Define the monitoring KPI s and thresholds for proactive detection of availability and performance of technology stack.
- Prepare, maintain and track the roadmap of technology refresh to improve efficiency, reliability and performance, eliminate technical debt and security risks
- Diagnose complex Infrastructure issues and drive support team to ensure zero impact delivery of services through Incident, Problem, Change and risk management.
- Support technical support teams to fix critical incidents and perform root cause analysis
- Periodically audit existing systems infrastructure and architecture to ensure an quality, compliance, accurate, high-level understanding of present capabilities
- Periodically perform the assessment of existing systems infrastructure and provide recommendations to capacity, improve quality, high availability and performance.
- Recommend and coordinate upgrades, assisting business functions in technology planning aligned with growth projections from IT managers.
- Work with IT managers, understand the requirements / issues and guide technology support teams with strategic and technical steps to provide solution. Defines system solutions based on business function needs, cost, and required integration with existing applications, systems or platforms.
- Report to IT managers and key stakeholders regarding findings, making recommendations and providing clear roadmaps for successful changes and upgrades
- Collaborate with other IT managers, other infrastructure teams and application eco domains to develop highly available and reliable systems solutions capable of supporting global IT goals
- Oversee the support teams that implement changes in infrastructure, ensuring seamless integration of new technologies.
- Coordinate with project teams and IT managers to track and implement the infrastructure migration and changes. Review infrastructure changes and advise the steps and plan to ensure business continuity.

Qualifications

Education Experience

- Bachelor s degree in Information Technology, Computer Science, or a related field.
- 15+ years of experience in IT architecture/SME role.

Preferred Qualifications/Certifications

- Related technology certifications are highly desirable.