Global Markets End User Computing Controls, Governance

Team Overview Global Markets End User Computing EUC Champion is part of the Operational Risk and Control Team within Global Markets Front Office The group is part of the in-business First Line of defense which oversees and drives risk reduction The group is responsible for proactively investigating developing and implementing enhancements as well as designing frameworks which will enhance pre and post trade processes to ensure they operate within the businesses risk appetite This is not a technology role the focus is on risk assessment and control not software development The End User Computing Champion is a seasoned professional role Integrating subject matter and industry expertise within a defined area The analyst will contribute to the overall risk reduction of manual processes in Global Markets interacting directly with Front Office Traders within Markets and Operations Teams that support them For further context an EUC is a solution created to automate a routine process outside of an application developed by Citi IT Whilst these tools help us work more efficiently uncontrolled EUCs can expose Citi to risks such as data breaches loss or corruption potentially harming the firm or clients This role focuses on mitigating those risks Responsibilities Identify and Inventorize Use tools to identify End User Computing tools used across Global Markets i e Excel Python Access SAS Power BI QlikView VBA Risk Assessment and Spot Checks Lead and participate in Spot-Check Reviews of each End User Computing solutions providing credible challenge for risk assessments made and effective operation of controls Policy Compliance Ensure Global Markets EUC population is compliant with Citi Policy and standards by supporting production of reports or acting on upcoming and overdue items Risk Exposure Measurement Measure Citi s EUC risk exposure to ensure solutions are not relied upon over the longer term Collaboration with EUC Owners Guide End User Computing owners to identify potential technology solutions which can replace manual processes and ultimately eliminate the need for the EUC Cross-Functional Partnership Partner with different teams across geographies and monitor commitments to reduce reliance on End User Computing solutions Note This role does not involve designing developing or implementing technical solutions The focus is strictly on risk assessment control and collaboration with technology teams to guide appropriate solutions Qualifications Relevant experience in Operations Risk and Controls Finance or Project Management within an international bank or prominent financial services firm Excellent verbal and written communication skills Demonstrated understanding of operational risk and gap identification Good analytical skills to filter prioritize and validate potentially complex and dynamic material from multiple sources Ability to multi-task and manage multiple projects simultaneously Strong attention to details and meticulous documentation Strong leadership skills and exemplary values role model with a proven track record in driving positive and sustained change Ability to lead by example strong influential and interpersonal skills used to deliver results and push the organization agenda in a complex environment Proficient in Microsoft Office with an emphasis on MS Excel Education Bachelor s University degree or equivalent experience Job Family Group Risk Management Job Family Enterprise Risk Time Type Full time Most Relevant Skills Analytical Thinking Business Acumen Constructive Debate Escalation Management Issue Management Policy and Procedure Policy and Regulation Risk Controls and Monitors Risk Identification and Assessment Stakeholder Management Other Relevant Skills For complementary skills please see above and or contact the recruiter Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other characteristic protected by law If you are a person with a disability and need a reasonable accommodation to use our search tools and or apply for a career opportunity review View Citi s and the poster