Cluster Business Head

3 weeks ago

Rajkot, Gujarat, India Weekday AI Full time

This role is for one of Weekday s clients Min Experience 4 years Location Rajkot Morbi Rajpipla JobType full-time Requirements About the Role We are seeking a dynamic and results-driven Cluster Business Head to lead and manage the home loan and loan against property LAP vertical across multiple branches within a defined cluster This is a strategic leadership role responsible for driving business growth overseeing operations and ensuring strong team performance The ideal candidate should have a deep understanding of retail lending customer acquisition strategies and credit policies in the housing finance sector This role requires strong leadership skills market intelligence and a track record of achieving revenue and profitability targets If you are passionate about driving business outcomes leading high-performing teams and building strong relationships in the financial services sector we invite you to join our fast-growing organization Key Responsibilities Business Development Drive acquisition and disbursement of home loans and LAP across the assigned cluster Identify new markets customer segments and growth opportunities to meet and exceed business targets Team Leadership Manage mentor and motivate a team of branch managers relationship officers and sales staff Set performance goals monitor progress and ensure accountability across the team Channel Management Develop and manage direct and indirect sourcing channels including DSA connectors and referral networks to ensure a consistent business pipeline Customer Relationship Management Build and maintain strong relationships with customers ensuring a seamless experience from lead generation to loan disbursal Resolve escalations and support high-value cases personally Portfolio Quality Credit Discipline Coordinate with credit and risk teams to maintain healthy portfolio quality Ensure adherence to credit policies KYC norms and compliance requirements Operational Efficiency Streamline processes across branches to enhance customer satisfaction reduce turnaround time and improve operational metrics Market Intelligence Keep abreast of competitor offerings customer preferences and real estate trends Use market insights to craft localized strategies Reporting MIS Prepare and present periodic business reports forecasts and dashboards to regional and senior leadership Analyze performance trends and identify areas of improvement Key Skills Qualifications Experience Minimum of 4 years in the home loan LAP industry with at least 2 years in a team-leading or multi-location role Strong knowledge of retail mortgage products documentation credit evaluation and lending processes Demonstrated success in driving business numbers and meeting revenue targets Excellent leadership communication and interpersonal skills Proven ability to lead develop and inspire field sales teams Strong analytical and decision-making abilities Graduate in any discipline MBA PGDM in Finance Marketing is preferred

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