Urgent Search B2B Product/Solution Consultant

4 weeks ago


Hyderabad, Telangana, India SellersCommerce Full time
Job Description

Product Consultant Full-time (Evening Shift)

In-office | Fast-paced | Customer-facing

Were looking for a Product Consultant whos great at working with B2B customers, understands their needs, and knows how to guide them toward better solutions using our platform.

In this role, youll be speaking directly with customers, consulting them on best practices, identifying upsell opportunities, and helping them maximize the value of our product. Youll also play a key role in supporting their migration to our new platform, CommerceEdge.

What youll do:

Work closely with B2B customers to understand their business and pain points

Ask the why behind customer requests to uncover root problems and offer better

solutions

Recommend workflows that align with customer goals and drive better outcomes

Consult customers on how to get the most value out of the product

Collaborate with Engineering, Sales, and Customer Success teams

Identify and drive upsell opportunities

Bring back insights to improve our product and services

What were looking for:

48 years of experience in B2B product consulting, implementation, or

customer-facing roles

Strong consulting mindset with the ability to simplify complex problems

You ask the right questions and enjoy solving root-level issues

Excellent communication and empathy for customer needs

Comfortable working in a fast, collaborative setup

Prior experience with platform onboarding or migration projects is a big plus

Other details:

Full-time

In-office

Evening shift role supporting customers in other time zones (6PM IST onwards)

If youre someone who loves solving real customer problems and being part of a growing

product journey, wed love to hear from you

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