[High Salary] Technical Voice Process Consultant

6 days ago

Bengaluru, India HGS Full time

JOB DESCRIPTON Position Summary Technical support executives are responsible for handling calls from new and existing customers from the US regarding a variety of broadband/OS-related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support, and offer information, as needed, to keep customers satisfied and retain business. Roles and Responsibilities - Answers inquiries by clarifying desired information; researching, locating, and providing information - Determines requirements by working with customers - Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. - Fulfils requests by clarifying desired information; completing transactions; forwarding requests. Education & Experience - Under Graduates/Graduates - Fresher Desired Skills and Abilities - Excellent Communication Skills - Basic Telephone Etiquettes - MS Office - Basic System Navigation Skills - Customer Focus and Being Attentive - Troubleshooting - Good reasoning and analytical skills - Active listening skills - Ability to comprehend customer requirements well. - Good understanding of ISP. Criteria - Willing to work in Rotational shifts - 5 days' work/2 rotational weekly offs - Transport facility provided Desired qualifications: 10+2 or 10+3 or 10+2+4 Desired years of experience: Fresher Ready to Join Immediately Position: Trainee Process Consultant (Technical Support) Willing to work in rotational shifts 5 Days working, 2 Days split off weekly 2-way transportation Desired Skills and Abilities: Good communication Good Analytical Skills Work Location: Gold Hill Square, 6th floor, Hosur main road, Bommanahalli, Bangalore – 560 076 and any other work locations of HGS India as applicable

  • Technical Voice Process Consultant

    1 week ago

    Bengaluru, India HGS Full time

    Note: candidate should be flexible for Night shifts .Position : Technical Voice Process Consultant Experience : 0- 6 Months Work Location : Bengaluru Working mode : Work from Office Nightshifts : YesRoles & RESPONSIBILITIESUses his/her excellent technical product knowledge and experience and best customer service skills to efficiently and effectively...

  • Process Consultant – Voice

    2 days ago

    Bengaluru, Karnataka, India Semperfi Solutions and Services Full time ₹ 24,00,000 - ₹ 30,00,000 per year

    Fresher or max 6 monthsimmediate joineeSalary 20kLocation:Bommanahalli,BangaloreEducation:Graduate/12th passedRotational shift-US shift2 way cab facility givenExcellent Communication in EnglishReal-time support for US-based operations Global process exposure and corporate discipline Customer-focused technical problem solving Long-term career with global...

  • Technical Voice process Consultant

    3 weeks ago

    Bengaluru, India HGS Full time

    Note: candidate should be flexible for Night shifts. Position : Technical Voice Process Consultant Experience : 0- 6 Months Work Location : Bengaluru Working mode : Work from Office Nightshifts : Yes Roles & RESPONSIBILITIES - Uses his/her excellent technical product knowledge and experience and best customer service skills to efficiently and effectively...

  • Technical Voice Process Consultant

    3 weeks ago

    Bengaluru, India HGS Full time

    Note: candidate should be flexible for Night shifts . Position : Technical Voice Process Consultant Experience : 0- 6 Months Work Location : Bengaluru Working mode : Work from Office Nightshifts : Yes Roles & RESPONSIBILITIES Uses his/her excellent technical product knowledge and experience and best customer service skills to efficiently and effectively...

  • Technical Voice process Consultant

    3 weeks ago

    Bengaluru, India HGS Full time

    Note: candidate should be flexible for Night shifts . Position : Technical Voice Process Consultant Experience : 0- 6 Months Work Location : Bengaluru Working mode : Work from Office Nightshifts : Yes Roles & RESPONSIBILITIES Uses his/her excellent technical product knowledge and experience and best customer service skills to efficiently and effectively...

  • Technical Voice Process Consultant

    6 days ago

    Bengaluru, India HGS Full time

    Note: candidate should be flexible for Night shifts . Position : Technical Voice Process Consultant Experience : 0- 6 Months Work Location : Bengaluru Working mode : Work from Office Nightshifts : Yes Roles & RESPONSIBILITIES Uses his/her excellent technical product knowledge and experience and best customer service skills to efficiently and effectively...

  • Technical Voice Process Consultant

    6 days ago

    Bengaluru, India HGS Full time

    Note: candidate should be flexible for Night shifts . Position : Technical Voice Process Consultant Experience : 0- 6 Months Work Location : Bengaluru Working mode : Work from Office Nightshifts : Yes Roles & RESPONSIBILITIES Uses his/her excellent technical product knowledge and experience and best customer service skills to efficiently and effectively...

  • Technology Consultant

    2 weeks ago

    Bengaluru, India Technology Consultant Full time

    Job Description: We are seeking a skilled Technology Consultant with proven experience in L2 production support, Kafka administration, and big data ecosystems. The ideal candidate will be responsible for maintaining high system availability, troubleshooting production issues, and ensuring smooth operations of critical IT infrastructure. Key Responsibilities:...

  • ▷ [High Salary] Technical Consultant

    20 hours ago

    Bengaluru, India Flexera Full time

    Job Description The Technical Consultant is a vital contributor ensuring that Flexera products are onboarded and configured to meet customer needs and goals. This role involves understanding and prioritizing technology intelligence, providing expert consultation, and delivering functional and technical solutions on applications and technology installations....

  • Urgent: Technical Voice Process Consultant

    3 days ago

    Bengaluru, India HGS Full time

    Note: candidate should be flexible for Night shifts. Position : Technical Voice Process Consultant Experience : 0- 6 Months Work Location : Bengaluru Working mode : Work from Office Nightshifts : Yes Roles & RESPONSIBILITIES - Uses his/her excellent technical product knowledge and experience and best customer service skills to efficiently and effectively...