▷ [Urgent Search] Customer Service Supervisor

4 weeks ago

Bangalore Karnataka, India TE Connectivity Full time

At TE you will unleash your potential working with people from diverse backgrounds and industries to create a safer sustainable and more connected world Job Overview Lead with Accountability Spearhead your team to achieve specific departmental goals focusing on delivering a superior Customer Experience Cultivate Customer Relationships Empower your team to enhance and expand customer engagement Talent Acquisition and Development Recruit and nurture top talent building a team that embodies our vision and drives organizational transformation Champion of Change Lead by example in adopting transformation initiatives and fostering a culture of positive change Operational Excellence Instill a mindset of continuous improvement enhancing team efficiency and service quality Career Development Offer opportunities for team growth and development preparing them for future career advancements Cross-Functional Collaboration Work seamlessly with internal partners in different BU s engineering planning and sales to ensure comprehensive customer support Job Requirements Experience in a shared service environment Stake Holder management experience Track record of successful change management in Customer Care Leadership experience in large multi-layered teams 8 years in multinational Customer Care operations with at least 5 years in a relevant role Effective collaboration across all organizational levels Industry-specific experience is advantageous Exceptional communication skills Competencies Values Integrity Accountability Inclusion Innovation Teamwork ABOUT TE CONNECTIVITY TE Connectivity plc NYSE TEL is a global industrial technology leader creating a safer sustainable productive and connected future Our broad range of connectivity and sensor solutions enable the distribution of power signal and data to advance next-generation transportation energy networks automated factories data centers medical technology and more With more than 85 000 employees including 9 000 engineers working alongside customers in approximately 130 countries TE ensures that EVERY CONNECTION COUNTS Learn more at and on and Location Bangalore KA IN 560076 City Bangalore State KA Country Region IN Travel None Requisition ID 142161 Alternative Locations Function Customer Service

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