People Ops Specialist

Job Description

Job Description

Were looking for a People Services Specialist to join the Procore team. In this exciting opportunity, youll support our global business objectives by providing expertise and hands-on support with human resource operations. Through a deep understanding of our values and culture, youll support company-wide programs and initiatives, including data management, compliance, and shared services. This position requires independent judgment and discretion in interpreting and applying HR concepts and principles.

This position reports to our Senior Director, People Services, and will be based in our Bangalore office. Were looking for someone to join us immediately.

What youll do:

- Employee Lifecycle Support

- Coordinate onboarding and offboarding processes, including auditing task completion, monitoring background checks, and assembling offboarding documentation
- Prepare employment-related documents such as offer letters, employment agreements, termination notices, and verification of employment letters
- Administer benefits programs and manage Workers&apos Compensation claims

- Employee Support

- Serve as the first point of contact for HR-related inquiries, directing employees to appropriate self-service tools and resources
- Act as a liaison between employees and internal teams such as Payroll, IT, and Accounts Payable to ensure issue resolution

- HR Systems & Data Management

- Manage and triage HR service requests and tickets through Jira
- Maintain accurate and current employee records and documentation in the HRIS and related systems
- Ensure data integrity and compliance with company policies, HR best practices, and legal standards
- Generate and deliver insightful reports to business leaders and other stakeholders

- Processes & Documentation

- Create, maintain, and update Standard Operating Procedures (SOPs) and process documentation
- Support internal audits and compliance reviews through precise recordkeeping
- Identify opportunities for process improvement and contribute innovative ideas to enhance HR operations and efficiency

- Compliance & Policy Support

- Ensure consistent and fair execution of HR policies in accordance with local labor laws
- Regularly update the Employee Handbook to reflect policy changes
- Monitor legislative and regulatory developments affecting employment and assess their impact on HR practices
- Partner with Legal and other teams to develop and deliver global compliance programs and training
- Serve as the primary contact for compliance-related documentation and reporting in your region

- General Administrative Support

- Provide support for ad hoc HR initiatives and cross-functional projects
- Be available for on-site work as needed based on business priorities and team requirements

What were looking for:

- Bachelors Degree in Human Resources or related area preferred
- 3+ years of human resources experience with a demonstrated generalist background
- Ability to handle multiple projects and priorities
- Discreetly handle sensitive employee reports or information
- Strong business writing and oral communication/presentation skills
- Possess excellent interpersonal skills and solid analytical and problem-solving skills
- Strong relationship-building skills in order to acquire the trust of business partners and leaders
- Ability to use/learn all Procore tools, including Workday, Culture Amp, Google apps, Slack, MS Office

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

Perks & Benefits

You are a person with dreams, goals, and ambitionsboth personally and professionally. That&aposs why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: competitive health care plans, accrued vacation, stock options, employee enrichment, and development programs, and friends & family events.

Additional Information

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

If you&aposd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

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