Senior Associate

Job Description

Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of SA, Data Analyst

In this role, you will be responsible for Lead management utilizing SFDC and Modifying contents to adhere to customer%27s branding guidelines Editing documents, presentations with a strict formatting instruction.
Responsibilities

Lead screening support activity:
.Manage e-mail marketing campaigns and inbound leads that are generated from the company website and microsites:
.Managing inbound leads and ensuring they have proper follow-up within two (2) business days
.Continuing outreach to leads for up to four (4) attempts before dispositioning, i.e., dropping the lead
.Utilizing SFDC to track and update the status of leads throughout the funnel
.Correspond through both email and phone channels with leads to determine potential for sales opportunities based on set qualification criteria
.Work with appropriate sales owners for smooth handoff and transition of communication
.When applicable, do additional research on leads and lead companies, online activity, and seniority
.Work with sales through the lifecycle of the leads, following up with sales to understand the outcome and next steps
.Document all work and conversations with customers in Salesforce lead records
Rebranding Project:
.Modifying contents to adhere to customer%27s branding guidelines
.Editing documents, presentations with a strict formatting instruction.

Qualifications we seek in you
Minimum qualifications
.Good experience as an analyst
.MBA (marketing) / Masters in Economics, B.Tech/BE/M.Tech preferred
Preferred qualifications
.Proficiency in MS Office (Excel, Outlook, PowerPoint) very good knowledge in Excel.
.Hands-on and ability to handle multiple priorities in a high demanding environment
.Good with Power point presentation, Adobe photoshop
.Good communication and interpersonal skills - Ability to articulates and convey information effectively in both group and individual situations
.Ready to stretch when needed
.Demonstrate highest level of Integrity
.Comfortable dealing with heavy excel files and the processing of data in skillful way

Why join Genpact
. Lead AI-first transformation - Build and scale AI solutions that redefine industries
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
. Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
. Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.