▷ [03/09/2025] Collections Agent (1-5 yrs)

4 weeks ago


ChennaiBangalore, India VAYUZ Technologies Full time

JOB DESCRIPTION

We are looking for enthusiastic and motivated Collections Agents to join our team in Chennai. The ideal candidate is a fresher or someone with up to 1 year of experience in finance or lending operations, with strong communication skills in English and the local vernacular (Tamil preferred). This is an opportunity to gain hands-on experience in financial collections, customer negotiation, and recovery.

Role Expectations:

- Reach out to customers with overdue payments via phone, email, and WhatsApp

- Explain outstanding amounts, resolve queries, and persuade customers to pay

- Negotiate repayment plans and follow up to ensure timely collections

- Update daily records and maintain Excel / CRM entries accurately

- Escalate delinquent cases as per internal protocols

- Maintain professional conduct while handling sensitive financial data

Qualifications:

- Graduate/Postgraduate in Commerce, Finance, or related field (M.Com/MBA preferred)

- 0-1 year of experience in collections, finance operations, or related internships

- Strong verbal communication in English and Tamil (any additional South Indian language is a plus)

- Ability to handle difficult conversations and negotiate confidently

Familiarity with Excel, Google Sheets, or basic CRM tools

- Willingness to work from the office (Chennai-based role)



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