Product Analytics Manager

Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

athenahealth is a progressive & innovative U.S. health-tech leader, delivering cloud-based solutions that improve clinical and financial performance across the care continuum. Our modern, open ecosystem connects care teams and delivers actionable insights that drive better outcomes. Acquired by Bain Capital in a $17B deal, we're growing fast and investing in bold, strategic product innovations. We foster a values-driven culture focused on flexibility, collaboration, and work-life balance.

Headquartered in Boston, we have offices in Atlanta, Austin, Belfast, Burlington, and in India: Bangalore, Pune, and Chennai.

Position Summary: We are seeking a Product Analytics Manager (People Manager)to join our team and drive measurable improvements across athenahealth's Revenue Cycle Product & Operations division in Chennai. In this role, you will collaborate with leaders to enable data-driven decision-making at both strategic and tactical levels. You will be responsible for aligning analytical resources-including your own bandwidth-with the highest-priority deliverables. You and your team will play a critical role in shaping and evaluating impact by building strong stakeholder relationships, delivering high-quality data, applying advanced analytics, and generating actionable insights.

About you: You are a strategic problem-solver with a passion for turning data into action-and for developing others to do the same. You excel at aligning cross-functional teams around complex challenges and using data to uncover root causes, evaluate trade-offs, and prioritize high-impact solutions. As a people manager, you invest in the growth and development of your team by fostering analytical rigor, mentoring technical skillsets, and building a strong sense of ownership and accountability. You are highly proficient in working with large, complex datasets and bring expertise in SQL and other query languages, ETL pipelines, data modeling, and data visualization. With a sharp eye for detail and a strong analytical mindset, you thrive in ambiguity and are energized by solving novel problems and enabling innovation through data.

The Team: We are a diverse and collaborative group of athenistas who believe that data, used wisely, drives better products and greater value for our clients. We don't just analyze data-we tell impactful stories grounded in customer context and aligned with athenahealth's vision. Our culture thrives on curiosity, support, and continuous learning. With a wide range of technical and analytical skills, we challenge each other to grow and deliver our best work. We're excited about the future of AI and committed to using it to shape smarter, more human-centered healthcare.

Job Responsibilities:

- Build strong, trust-based partnerships with Product Line leaders, analytics peers, and executive stakeholders to align on goals and drive shared outcomes.
- Deliver scalable, production-grade analytics solutions-including self-serve dashboards and source-of-truth metrics-that enable data-driven decision-making across the organization.
- Own the execution of top-priority analytics projects, primarily focused on strategic initiatives within your domain.
- Cultivate a high-performing team culture rooted in continuous learning, mentorship, and career growth-both within your team and the broader AHI analytics community.
- Drive prioritization and resource alignment across cross-functional teams to ensure analytical efforts are focused on the highest-value product and operational opportunities.
- Translate complex data into strategic insights that inform product decisions, optimize operational workflows, and guide long-term roadmap planning.
- Champion the evolution of the analytics tech stack by partnering with analytics leadership to embed AI capabilities and accelerate the team's transition to an AI-powered future.

Typical Qualifications

- Minimum 8+ years of professional experience in data analytics, including at least 2-3 years in people management or leadership roles.
- Bachelor's degree required a degree in a quantitative field is preferred.
- Solid technical expertise in database technologies and hands-on experience in data querying and analysis.
- Strong ability to synthesize complex data and business challenges into clear, strategic solutions.
- Proven experience influencing cross-functional teams and communicating technical concepts to diverse audiences.
- Demonstrated people management skills with a focus on developing and leading high-performing analytics teams.

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