Apply Now Venture Smarter
3 weeks ago
Venture Smarter is looking for a proactive and customer-focused individual to join our team as a Customer Success and Support Specialist In this role you ll ensure our clients have the best possible experience with our products and services provide expert support and build lasting relationships Location Remote Monthly Salary 5 500How to apply Head on over to search on Google for Venture Smarter then go to our Career page from the homepage - if you dare to aspire for better in your career - Given the high number of applications we receive we will only respond to those who meet the qualifications for the positions applied for Please note that we will not reply to job application inquiries sent to our social media accounts All communication from us will be conducted via email If you do not receive a response you are welcome to re-apply after six months for another suitable position within our company - Venture Smarter has been featured on media outlets such as CBS News Digital Journal and Go Banking Rates Check us out - you ll know we re the place to be Key Responsibilities - Provide exceptional support to customers via email chat and phone addressing product inquiries technical issues and general inquiries - Guide customers through the onboarding process ensuring they fully understand and utilize our products - Act as the voice of the customer sharing feedback with the product team to help improve features and usability - Proactively identify opportunities for customers to get more value from our services and provide upsell opportunities where appropriate - Troubleshoot and resolve technical issues working closely with the technical team to ensure prompt resolution - Create and maintain documentation and knowledge base articles for customers - Track customer satisfaction metrics and take action to improve client relationships - Collaborate with sales and product teams to ensure customer needs are met Qualifications - Bachelor s degree or equivalent work experience - 2 years of experience in customer support success or a related field preferably in a SaaS or tech environment - Strong communication skills both written and verbal - Ability to multitask and manage multiple customer accounts simultaneously - Proficiency in customer support tools and CRM systems e g Zendesk Salesforce - Problem-solving skills with the ability to work independently and as part of a team - A passion for helping people and providing excellent customer experiences - Strong attention to detail and ability to manage customer expectations ref updazz com
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Technical Writer
2 days ago
Delhi, Delhi, India Venture Smarter Full time US$ 10,800 - US$ 15,600 per yearThe Role: Company: Venture SmarterLocation: Work From Home (Remote)Job Type: Full-TimeSalary: $900 – $1,300 USD/monthJob Description:Venture Smarter is hiring a Technical Writer to create clear, concise, and user-friendly documentation. You'll work with our teams to translate complex information into easy-to-understand content for both technical and...
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Transcriptionist
3 days ago
Delhi, Delhi, India Venture Smarter Full time ₹ 20,000 - ₹ 40,000 per yearThe Role: Company: Venture SmarterLocation: RemoteSalary: $3,200/monthAbout Us:Venture Smarter is a fast-growing tech company helping businesses scale smarter through automation and digital solutions. We're looking for a detail-oriented Transcriptionist to join our remote team and help us turn audio and video content into clean, accurate, and organized...
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Graphic Designer
2 days ago
Delhi, Delhi, India Venture Smarter Full time ₹ 12,00,000 - ₹ 84,00,000 per yearThe Role: The role: Earn up to $7,000 per month (depending on experience) as a Graphic Designer at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Graphic Designer, you will create engaging and impactful visual content for our marketing and communication materials. You will work closely with...
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Transcriptionist
2 days ago
new delhi, India Venture Smarter Full timeThe Role: Company: Venture SmarterLocation: RemoteSalary: $3,200/monthAbout Us:Venture Smarter is a fast-growing tech company helping businesses scale smarter through automation and digital solutions. We're looking for a detail-oriented Transcriptionist to join our remote team and help us turn audio and video content into clean, accurate, and organized...
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Technical Writer
2 days ago
new delhi, India Venture Smarter Full timeThe Role: Company: Venture SmarterLocation: Work From Home (Remote)Job Type: Full-TimeSalary: $900 – $1,300 USD/monthJob Description:Venture Smarter is hiring a Technical Writer to create clear, concise, and user-friendly documentation. You'll work with our teams to translate complex information into easy-to-understand content for both technical and...
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Graphic Designer
2 days ago
new delhi, India Venture Smarter Full timeThe Role: The role: Earn up to $7,000 per month (depending on experience) as a Graphic Designer at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Graphic Designer, you will create engaging and impactful visual content for our marketing and communication materials. You will work closely with...
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Digital Marketing Manager
2 days ago
new delhi, India Venture Smarter Full timeThe Role: The role: Earn up to $5,500 per month (depending on experience) as a Digital Marketing Manager for Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Digital Marketing Manager, you will plan and execute digital marketing campaigns and strategies to promote Venture Smarter's brand,...
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Digital Marketing Manager
2 days ago
Delhi, Delhi, India Venture Smarter Full time ₹ 40,000 - ₹ 80,000 per yearThe Role: The role: Earn up to $5,500 per month (depending on experience) as a Digital Marketing Manager for Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Digital Marketing Manager, you will plan and execute digital marketing campaigns and strategies to promote Venture Smarter's brand,...
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CRM Manager
2 days ago
Delhi, Delhi, India Venture Smarter Full time ₹ 14,400 - ₹ 1,80,000 per yearThe Role: Company: Venture SmarterLocation: Remote / Work from HomeSalary: $1,200 – $1,500 USD per month (depending on experience)About UsVenture Smarter is a forward-thinking consultancy helping businesses streamline operations, improve client engagement, and scale smarter. We're seeking a skilled CRM Manager to oversee and optimize our customer...
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Data Scientist
2 days ago
new delhi, India Venture Smarter Full timeThe Role: The role: Earn up to $1,500 - $3,000 per month (depending on experience) as a Data Scientist at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Data Scientist, you will leverage your skills and expertise in data science, machine learning, and artificial intelligence to extract...
