Revenue Operations

3 weeks ago


Hyderabad, India KEKA TECHNOLOGIES Full time

Job Description Responsibilities: - Hubspot Skills: Experience with Marketing Hub, Sales Hub, Service Hub Ops Hub. Experience across all or most of these products is a big plus - CRM Customization: Customize HubSpot CRM to meet the specific needs of our organization, including creating custom properties, contact records, and lead scoring models. - Integration: Integrate HubSpot CRM with other third party tools and platforms used by the sales, marketing, and customer support teams to ensure seamless data flow and communication. - Data Management: Maintain data integrity by overseeing data imports, data cleansing, and regular data quality checks. Implement best practices for data organization and storage. - Automation: Develop and implement workflow automations, email marketing automation, and lead nurturing campaigns within HubSpot CRM to improve efficiency and productivity. - Reporting and Analytics: Generate custom reports and dashboards to track key performance metrics, analyze sales and marketing data, and provide actionable insights to the team. - User Training: Train team members on HubSpot CRM best practices, usage guidelines, and new features to maximize user adoption and proficiency. - Optimization: Continuously optimize and improve CRM processes, workflows, and configurations to enhance user experience and drive better results. - Technical Support: Provide technical support and troubleshooting assistance to CRM users, resolving any issues or challenges they encounter. - Other Tools (Good to have): Ad Platforms, Onboarding tools, Dialler tools, Forecasting tools, Conversation AI platforms, Data warehouse, Product analytics tools, Service and Success tools - Advanced Excel are a must Requirements: - Bachelors degree in a related field or equivalent work experience. - Proven experience as a Hubspot CRM, with in-depth knowledge of HubSpot CRM functionalities. - Strong understanding of CRM best practices, lead management, and marketing automation. - Proficiency in data management and data analysis. - Excellent communication and interpersonal skills. - Detail-oriented with a strong focus on accuracy. - Ability to work collaboratively in a team-oriented environment. - HubSpot CRM certifications (HubSpot Academy) a plus.



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