Senior Executive

Who we areJohnson Controls is the global leader for smart healthy and sustainable buildings At Johnson Controls weve been making buildings smarter since 1885 and our capabilities depth of innovation experience and global reach have been growing ever since Today we offer the worlds largest portfolio of building products technologies software and services we put that portfolio to work to transform the environments where people live work learn and play This is where Johnson Controls comes in helping drive the outcomes that matter most Through a full range of systems and digital solutions we make your buildings smarter A smarter building is safer more comfortable more efficient and ultimately more sustainable Most important smarter buildings let you focus more intensely on your unique mission Better for your people Better for your bottom line Better for the planet Were helping to create a healthy planet with solutions that decrease energy use reduce waste and make carbon neutrality a reality Sustainability is a top priority for our company We committed to invest 75 percent of new product development R D in climate-related innovation to develop sustainable products and services We take sustainability seriously Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place Please visit and follow Johnson Controls LinkedIn for recent exciting activities Why JCI Asia-Pacific LinkedIn Career OpenBlue How will you do itThis role will report to the OTC Cash Application Supervisor and work closely with collections team to proactively identify and resolve issues related to unapplied cashRecords client payments in appropriate accounts identifies and resolves payment discrepancies and answers internal customers inquiriesThis role will also work in link with cash and banks team in order to follow up bank reconciliationsAccount for the amount collected from the customers in the appropriate accounts on a timely basis and with 100 accuracyProcess and accurately apply all incoming payments for all customer accounts from various sources including Live Checks Credit Cards Electronic Lockbox Wire Transfers etc Monitor respond or redirect inquiries from the AR and Accounting Mailboxes in a timely professional mannerReconcile the customer accounts and bank accounts to ensure there are no open items in customer accounts and zero unapplied cash Follow up advance payment accountProvide quality professional customer service to all internal customers Monitor respond or redirect inquiries from the AR and Accounting Mailboxes in a timely professional mannerResponsible for producing the daily customer cash receipts reportsDownload daily bank statements and ensure cash is appropriately applied to customer accountsProvide quality professional customer service to all internal customersEnsure compliance to applicable policies guidelines and regulationsWhat we look forGraduate Postgraduate in any streamFluent in English both verbal and written communication skills would be mandatoryWorking experience within a shared services environment supporting North America region is mandatoryExperience in North American process would be preferredWorking in US working hours night shift is a mandatory requirement2 - 3 Years of experience required with OTC domainExcellent communication and interpersonal skills with a customer service focusDemonstrates initiative is conscientious detail oriented and provides complete follow-through on areas of responsibilityPositive attitude and a strong team playerSystems proficiency in ERPs Oracle Ace Oracle R12 Oracle Fusion would be an advantageAnalytic and strong research skillsIntermediate skills in Microsoftxc2xae Word Excel Outlook and Internet navigation and research including Ability to utilize basic formulas Utilize Pivot Tables and V-Lookups Essential Over 3 - 4 years of relevant experience in accounting financeWhat we offer We offer an exciting and challenging position Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction In addition we offer outstanding career development opportunities which will stretch your abilities and channel your talentsDiversity Inclusion Our dedication to diversity and inclusion starts with our values We lead with integrity and purpose focusing on the future and aligning with our customers vision for success Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate Our D I mission elevates each employees responsibility to contribute to our culture Its through these contributions that well drive the mindsets and behaviors we need to power our customers missions You have the power You have the voice You have the culture in your hands