Customer Service Associate

4 weeks ago


Malappuram KL IN Paddypro Ventures Full time

Customer Support Respond to customer inquiries via phone email and chat Provide accurate information about products services and orders Resolve customer issues complaints or requests ensuring customer satisfaction Follow up with customers to ensure issues are fully resolved and feedback is collected Vendor Support Act as the main point of contact for vendors regarding orders deliveries and service issues Coordinate with vendors to ensure timely delivery and quality assurance of services Address vendor concerns and resolve operational issues promptly Collaboration Reporting Identify recurring issues or gaps and suggest process improvements Job Type Full-time



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