Associate Director, Systems Administration

Job Description Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world. There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times Yes But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Technical and Professional Expertise . Microsoft Windows Server 2016/2019 implementation and management . VMware ESX experience . Public/private cloud management. Especially migration from onprem to cloud solution Preferred Technical and Professional Experience . As Mainframe DB2 DBA, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters. Job Description: Adopt the given technology to meet the drift of customer and business requirements Ensure integrity, availability and performance of DB2 zOS systems by providing technical support and maintenance Monitor database performance and recommend improvements for operational efficiency. Assist in resource planning, space management and data maintenance activities for database system Perform database enhancement and modification as per the requirements Perform database recovery and backup tasks on daily and weekly basis Develop and maintain patches for database environments Identify and recommend database techniques to support business needs Maintain database security and disaster recovery procedures Act as support and an authority for z/OS operating system and system components provide direct technical support as needed in the planning, coordination, installation, and implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software Primary support for assigned ISV products and analyze performance issues. Support for technical consultation and inquiries from the other IT technical teams Support for new product installation and evaluation as needed Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems Job Qualifications . Minimum 17+ years of experience in Mainframe DB2 Administration environment with work management, user management, journal management and performance management . Proficient in performance tuning and troubleshooting . Ability to assist in solutioning of new design and program fixes in databases . Validated knowledge to recognize complex problems related to functional objectives. Analyze situations and implement solutions, or develop new system elements, procedures or processes and demonstrable experience on BRMS, Tape management, ATL/VTL for Tape Libraries Preferred Professional and Technical Expertise : . Proficient in working with high availability environment along with alignment to process (ITIL) . You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies . Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work . Intuitive individual with an ability to manage change and proven time management . Proven interpersonal skills while contributing to team effort by accomplishing related results as needed . Up-to-date technical knowledge by attending educational workshops, reviewing publications .Bachelor's degree or Master's degree Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learningprograms give you access to the best learning in the industry to receive certifications, includingMicrosoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.