Director, People Business Partner

Job Description About Us HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals. HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names. Our People With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home. Our Impact Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. Learn more about us on our YouTube Channel or Blog Posts Who You Are: You are a strategic and hands-on People leader who thrives in high-growth, global technology environments. You bring deep experience partnering with engineering and technology leaders to drive performance, engagement, and scalability. You have the ability to influence senior stakeholders, navigate change, and design people solutions that foster innovation and a strong culture across distributed teams. You're passionate about building and nurturing an engineering organisation that's both high-performing and people-first. About the Role: As the Director, People Business Partner, you will serve as a trusted partner to our India-based engineering team. You will collaborate closely with senior leadership to design and deliver people strategies that support business growth, leadership effectiveness, and an engaging employee experience. What You'll Do: Strategic Business Partnership - Partner directly with the People team and their respective leadership teams to design and implement value-led talent strategies that help achieve business goals.. - Align HR initiatives with business priorities to ensure a high-performance and inclusive culture. Organizational Development & Change Management - Lead workforce planning, talent strategy, and change initiatives to support HighLevel's rapid scaling. - Implement solutions for organizational transformation, ensuring agility and adaptability. People & Culture Advocacy - Act as a champion for company culture, employee engagement, and leadership effectiveness. - Develop and drive initiatives that improve retention, performance, and career growth. Coaching & Talent Development - Mentor leaders and managers, providing strategic guidance on performance management, succession planning, and team effectiveness. - Design talent programs that accelerate employee growth and leadership development. Data-Driven HR & Compliance - Leverage people analytics to identify trends and drive informed decision-making. - Ensure compliance with labor laws and HR best practices across all operational regions. What You'll Bring: - 12+ years of progressive HR experience, including 5+ years supporting engineering or product organizations in high-growth tech environments. - Proven success working in global or distributed organizations, ideally partnering with U.S. counterparts. - Strong understanding of Indian labor laws, HR operations, and people processes. - Expertise in organizational design, talent management, leadership coaching, and employee engagement. - Exceptional communication and influencing skills with leaders at all levels. - Data-driven mindset and ability to translate insights into strategic action. - Experience managing transformation in fast-paced, remote-first organizations. - A passion for building cultures that balance innovation, performance, and well-being. Equal Employment Opportunity Information The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.