Lead Automation QA Engineer

Job Description About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. As a Lead Automation QA Engineer, you will champion world-class software quality by architecting and executing advanced, hands-on automation across complex business workflows. Though you may provide strategy and mentorship, your core focus will be as a technical individual contributor running sophisticated, E2E test automationincluding data, API, mobile, and cross-platform business process validations spanning the full Lead-to-Cash cycle (Salesforce, Implementation, and NetSuite). You'll also adopt AI-based test automation, including LLM and RAG system validations. Responsibilities Hands-On Test Automation: - E2E Business Process Validation: - Design and execute automated E2E tests spanning the full Lead-to-Cash cycle, including Salesforce, downstream processes, and financial handoff to NetSuite. - Orchestrate multi-system test scenarios to validate data flows, business process logic, integrations, and error handling across Salesforce and NetSuite. - Develop automated test scripts to ensure synchronization and data integrity between CRM, integrated system, and ERP for business-critical workflows. - Data Validation: - Write and automate SQL queries for multi-source data verification, ensuring consistent, accurate information across connected systems. - Perform automated backend checks as opportunities progress through different pipeline stages from Lead to Revenue realization. - API & Integration Testing: - Build and maintain robust API validation suites using Rest Assured or similar frameworks, covering all RESTful interfaces connecting Salesforce, Integrated system, and NetSuite. - Validate integration points and data exchange between systems. - Mobile Test Automation: - Create and execute automated mobile tests (Appium, Espresso, XCUITest) for mobile components of business processes (if applicable). - AI-Driven QA: - Leverage AI-powered test automation tools and approaches to optimize and expand test coverage. - Design and manage automated validation of Large Language Model (LLM) or Retrieval-Augmented Generation (RAG)-enabled workflows. - DevOps Integration: - Integrate automated E2E and component tests into CI/CD pipelines for continuous validation. QA Leadership: - Mentor team members in test strategy for multi-system, E2E automation. - Review test plans and ensure adoption of QA best practices for cross-platform business process validation. - Collaborate with cross-functional teams (Salesforce admins, implementation engineers, ERP developers) to ensure quality across business processes. Requirements - 8+ years automation QA experience, with proven E2E validation across business process systems. - Hands-on experience automating tests across Salesforce, middleware/implementation platforms, and ERP systems like NetSuite. - Advanced SQL query skills for backend data validation and reconciliation. - Strong experience with API automation (Rest Assured or similar) and automated UI testing tools. - Experience with mobile automation frameworks (Appium, Espresso, XCUITest, etc.). - Familiarity or experience with AI/LLM/RAG or willingness to learn and implement. - Proficient with CI/CD, Agile workflows, and test automation best practices. - Excellent analytical, troubleshooting, and communication skills. Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics. For more information on our privacy practices, please refer to our Applicant Privacy Notice here.