Customer Service Role

10 hours ago


Rohtak, India SANA SEARCH INTERNATIONAL Full time

Hiring for International Voice ProcessNeed Immediate Joiners Voice profile Profile Customer service process Experience Graduate Freshers experience 12th pass with any 6 month experience Job Role- Handle Inbound calls - Pure Customer Service profile - No Sales No Target- Verify the documents of customers guide the requirements - Verify customers details as per data protection act before sharing information- Assist customers to resolve their issues satisfactorily- Update customers profile in client database- Provide resolution in the very first contact- General information delivery- Escalate problems if need be through the devised channels- Abide by compliance and quality guidelines set by the company- Always be courteous towards customers- Reporting to the team leader for day-to-day functioning ref updazz com



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