Manager - Creative Direction

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that's bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene's high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

We are seeking a dynamic and strategic Creative Direction Manager to serve as the agency's senior-most voice for one or more key brands. This role blends creative leadership, strategic thinking, and client partnership to drive brand excellence and business growth. You will be the go-to authority for both internal teams and client stakeholders, ensuring that every creative output is aligned with brand vision, market trends, and business objectives.

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Key Responsibilities

Leadership & Strategic Oversight

• Serve as the lead for assigned brand(s), owning the relationship and guiding the brand's creative and strategic direction.

• Lead accounts with agency fees totaling $4M–$10M+, ensuring profitability and client satisfaction.

• Act as a thought leader across internal and external meetings, bringing a strategic, informed, and authoritative presence.

• Translate complex brand and market dynamics into actionable creative strategies.

Client & Relationship Management

• Build deep trust and equity with clients, becoming their most valued strategic partner.

• Develop relationships beyond the core client team, including vendors, research, sales, and medical teams.

• Proactively identify opportunities to "get a seat at the table" and influence client-side decision-making.

• Navigate and lead difficult conversations with professionalism and empathy.

Creative & Operational Excellence

• Oversee the end-to-end creative process, ensuring alignment with brand strategy and creative vision.

• Guide the development of strategic briefs, ensuring clarity and client alignment.

• Review and approve all creative deliverables to maintain quality and consistency.

• Activate and align cross-functional teams to deliver engaging, effective creative reviews.

Financial Stewardship

• Own the financial health of the account, including forecasting, phasing, and utilization.

• Review and approve project estimates, SOWs, and finance trackers.

• Collaborate with project management and leadership to meet revenue goals and optimize team utilization.

Team Leadership & Development

• Mentor and coach junior staff, fostering a culture of growth, collaboration, and accountability.

• Lead brand planning initiatives in partnership with strategy and creative teams.

• Promote live interactions and collaboration to enhance the client experience and internal alignment.

What We're Looking For

Experience & Expertise

• 12 years of experience in creative account leadership, preferably in an agency or brand-side environment.

• Proven success managing large-scale accounts and cross-functional teams.

• Deep understanding of brand strategy, creative development, and integrated marketing.

Skills & Attributes

• Masterful communicator – adept at listening, writing, and speaking with clarity and influence.

• Strategic thinker – able to connect dots across business, brand, and creative.

• Operationally sound – skilled in managing budgets, timelines, and team dynamics.

• Relationship builder – trusted by clients and respected by internal teams.

• Creative advocate – passionate about delivering bold, effective, and brand-aligned work.

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate's merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

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