▷ 15h Left: Product Manager

Job Description

Bureau is an all-in-one platform for identity decisioning, fraud prevention and compliance requirements. Trusted for enhancing security and compliance, Bureau simplifies identity management for businesses. This is a place where we celebrate homegrown leaders, and have an open-door policy where your voice matters, your ideas flourish, and your potential knows no bounds. We are driven to put our best foot forward everyday with confidence, growth, customer obsession and speed as our core values here at Bureau. Think of us as a launching pad for your growth.

Come join us and help restore trust in online interactions

Position Overview

We're looking for an experienced and proactive Fraud and Risk Product Manager to join our dynamic team. This pivotal role combines deep technical expertise with strong client-facing responsibilities, focusing on helping organizations combat evolving fraud threats through advanced risk management solutions and the strategic application of our product. If you thrive on tackling complex challenges, enjoy translating technical solutions into tangible business value, and excel in a collaborative environment, we want to hear from you.

Key Responsibilities

As a Fraud and Risk Product Manager, you'll:

- Consult with potential and existing clients to develop and implement customized fraud prevention rules and strategies using our product suite.
- Analyze emerging fraud patterns and adapt detection methodologies, advising clients on how our product capabilities can address these evolving threats.
- Troubleshoot and debug existing fraud detection systems, providing expert guidance on product configuration and optimization to ensure peak performance and swift issue resolution.
- Serve as the primary technical and product point of contact for customer requirements, overseeing successful solution implementations and product adoption.
- Conduct impactful pre-sales demonstrations and provide expert technical/product consultations for prospective clients, clearly articulating our product's value proposition.
- Gather and synthesize market insights and client feedback to collaborate closely with internal product, engineering, and sales teams, contributing directly to product roadmap enhancements and future feature development.
- Develop and deliver product training for clients and internal teams, ensuring a deep understanding of product functionalities and best practices for fraud and risk management.

Required Qualifications

- Minimum 3 years of experience in a fraud and risk management role, specifically within pre-sales, product consulting, or a client-facing technical capacity.
- Bachelor's degree in a relevant field such as Finance, Computer Science, Mathematics, or a closely related discipline.
- Strong analytical skills with a proven ability to identify, interpret, and act upon new and evolving fraud patterns, leveraging data to inform product recommendations.
- Excellent written and verbal communication and presentation skills, demonstrating the ability to articulate complex technical and product concepts clearly to both technical and non-technical audiences.
- Demonstrated adaptability and a genuine eagerness to learn new technologies, methodologies, and industry best practices in both fraud/risk and product management.
- A customer-focused mindset coupled with a strong problem-solving orientation and the ability to drive product adoption.

Familiarity with product lifecycle management and Agile methodologies is a plus.

Why should you choose us

Your growth is our responsibility.

We emphasise on learning and development over material perks and are happier to nourish your mind. If there's a book, course, or program that enhances your work at Bureau, feel free to pursue itwe'll take care of the financial aspect.

We believe in flat structures

While we do have designations and reporting managers, our structure fosters a lot more freedom. You can collaborate with anyone, explore job rotations, transition between different projects, and express your opinions openly to whomever you choose.

Homegrown Leaders

Our nurturing environment and specialized programs, like ElevateEngg, have led to success stories where even interns grow into impactful leadership roles over time.