Senior Delivery Manager

10 hours ago

Bengaluru India Mphasis Full time

Job Description Job Title: Senior Delivery Manager cum Customer Engagement Manager(AVP Level) Location: Bangalore, India Company: Mphasis Experience Required: 25+ years in top tier IT Services Delivery organization Industry: Financial Services Employment Type: Full-time Role Overview Mphasis is seeking a seasoned and strategic Senior Delivery Manager to lead a high-impact portfolio in the Financial Services domain. The ideal candidate will bring over two and half decades of experience in Application Service Delivery, managing large-scale engagements from top-tier IT services organizations. This role demands excellence in delivery management, customer engagement, and stakeholder alignment across a portfolio generating $30 million in annual revenue and comprising a 450-member global team. Key Responsibilities Delivery Management - Lead end-to-end delivery of Application Development, Application Production Support & Maintenance, Transition and Transformation projects/programs of financial services applications across various commercial models including Time & Material, Fixed Price commercial models. - Ensure SLA adherence, quality assurance, and continuous improvement in service delivery. - Drive operational efficiency, automation, and transformation initiatives. - Manage risk, compliance, and governance across the portfolio. Customer Engagement - Serve as the primary point of contact for senior client stakeholders. - Build and nurture long-term relationships with clients, ensuring satisfaction and retention. - Translate client business needs into actionable delivery strategies. - Lead monthly/quarterly business reviews and strategic planning sessions. - Manage escalations effectively to avoid stakeholder dissatisfaction. Team & Financial Leadership - Oversee a delivery team of 450+ professionals across onshore, offshore, and nearshore locations. - Manage P&L for a $30M portfolio, ensuring profitability and growth. - Mentor and develop delivery leads and project managers. Solution response & Bid Management - Drive pre-sales support - Demonstrated experience in managing bids end to end - Experience in handling RFP, estimation, solution & winning multiple large deals Required Qualifications - 25+ years of experience in IT services, with a strong focus on Financial Services. - Proven track record managing portfolios of $30M+ and large delivery teams (400+ members). - Deep understanding of financial services applications, regulatory environments, and client expectations. - Strong leadership, communication, and stakeholder management skills. - Experience working with global delivery models and cross-functional teams. - Someone with good pedigree - Education and Employment Preferred Qualifications - PMP, ITIL, or equivalent certifications. - Experience with Agile, DevOps, and digital transformation programs. - Prior experience working with Mphasis or similar organizations.

  • Senior Data Scientist

    2 weeks ago

    India Delivery Hero Full time

    About Delivery Hero India: Delivery Hero India is part of Delivery Hero Group, the world’s leading local delivery platform. We operate in over 70+ countries worldwide, powered by tech but driven by people. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index....

  • Senior Delivery Manager

    1 day ago

    India Description Ciklum Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    DescriptionCiklum is looking for a Senior Delivery Manager to join our team full-time in India.We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we...

  • Delivery Manager

    4 days ago

    india Hexaware Full time

    DescriptionSenior Delivery Manager & Presales Expert - AIOpsIntroduction:We are seeking a highly skilled Senior Delivery Manager & Presales Expert to join our AIOps team. This role is ideal for someone with deep technical expertise in Elastic products including Logstash, Kibana, and their machine learning capabilities, as well as experience in infrastructure...

  • Delivery Manager

    2 weeks ago

    India Hexaware Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DescriptionSenior Delivery Manager & Presales Expert - AIOpsIntroduction:We are seeking a highly skilled Senior Delivery Manager & Presales Expert to join our AIOps team. This role is ideal for someone with deep technical expertise in Elastic products including Logstash, Kibana, and their machine learning capabilities, as well as experience in infrastructure...

  • Senior Service Delivery Leader

    2 days ago

    Bengaluru, India IKEA Full time

    Job Description At IKEA, we are committed to transforming the way we manage and deliver services to enhance our co-worker experience and drive operational excellence. We are digitally transforming our technology landscape and related processes to ensure a modern workplace for over 177,000 co-workers across markets utilizing our systems every day. The Service...

  • Senior Delivery Manager

    2 weeks ago

    Hyderabad, Telangana, , India Vistex Career Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    The Senior Delivery Manager - Solution Delivery are a part of our success story and you support directly on the client's side to create a perfect start with the Vistex-solutions for them. In this role you represent Vistex and assure the clients not only with your wide, specialized knowledge, best business practices but also with your communication skills...

  • Senior Manager Delivery

    2 weeks ago

    Bengaluru, Karnataka, India Sigmoid Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    About Sigmoid Sigmoid Analytics is a leading Data solutions company backed by Sequoia Capital. We offer best in-end-to-end data value chain spanning across Data Science, Data Engineering and Data Ops. With data and technology at the core of our solutions, we are solving some of the toughest problems out there. Our culture is modelled around expertise and...

  • Senior Delivery Manager

    4 days ago

    Bengaluru, India Clarivate Full time

    We are looking for a Senior Delivery Manager will define, scope and manage one or more projects of medium size/complexity and will work with senior leadership, engineering and key stakeholders to ensure technical and/or business objectives are achieved. Typical projects may include the entire lifecycle from requirements through to deployment or specific...

  • Senior Service Delivery Manager

    3 weeks ago

    Bengaluru, India SLK Full time

    Job Title: Senior Delivery Manager – Managed Services Location: Bangalore Experience: Minimum 18 Years

  • Senior Delivery Manager at Bangalore location

    3 weeks ago

    Bengaluru, India LTIMindtree Full time

    Job Description - Experience : 17 -20 Years - 2 Days working from client place - 1] Folks who has managed large programs and engagement - 2] 2 days working at client location - 3] Participate in Governance and client reviews for critical programs - Lead and oversee complex delivery initiatives by managing stakeholders benefits proposals and risks to ensure...