Cafe Manager

2 weeks ago

Surat India Ishmat Full time

Job Description Job description: We are looking for an experienced Caf/Restaurant Manager with strong hospitality background and the ability to contribute business ideas for a new setup. The candidate will oversee operations, hiring, customer experience, promotions, small kitty parties, and catering services. Key Responsibilities: - Oversee end-to-end setup of the caf/restaurant for opening. - Coordinate with vendors, suppliers, and contractors for equipment, materials, and inventory. - Implement operational SOPs, hygiene standards, and service protocols. - Plan, organize, and coordinate small kitty parties, private groups, and mini events. - Handle menu customization, seating arrangements, decoration coordination, and service supervision. - Lead hiring for service staff, chefs, baristas, and support teams. - Conduct training on hospitality standards, service excellence, and caf operations. - Generate innovative business ideas to attract customers, improve menu performance, and enhance customer experience. - Plan and execute in-house promotions, offers, and marketing activities. - Collaborate with the marketing team for social media promotions and local outreach. - Monitor market trends and competitor activities. - Maintain a warm, welcoming, and high-standard hospitality environment. - Resolve customer queries and issues efficiently. - Manage daily sales, billing, stock levels, and procurement. - Reduce wastage and optimize cost controls. Required Skills & Qualifications: - 23 years of experience in restaurant/caf operations, preferably in well-known F&B brands. - Strong knowledge of F&B trends, hospitality standards, and the local Surat market. - Excellent communication, leadership, and customer-handling skills. - Ability to create business ideas, promotional concepts, and effective strategies. - Experience handling kitty parties, small events, or catering is a plus. Job Types: Full-time, Permanent Language: - Hindi (Required)

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