(29/10/2025) Customer Service Collections

4 weeks ago

Faridabad, India Agilent Technologies Full time

Agilent inspires and supports discoveries that advance the quality of life We provide life science diagnostic and applied market laboratories worldwide with instruments services consumables applications and expertise Agilent enables customers to gain the answers and insights they seek so they can do what they do best improve the world around us Information about Agilent is available at Responsible to manage a portfolio of customer accounts ensuring timely collection of past due invoices and resolution of disputes The ideal candidate will have strong communication skills a background in customer service preferably in collections and the ability to collaborate cross-functionally to drive results Key Responsibilities Manage assigned customer accounts to ensure timely collection of outstanding invoices and reduce aging balances Engage with customers via phone and email to follow up on past due payments resolve queries and maintain positive relationships Collaborate with internal teams including Billing Sales Tax and AR to investigate and resolve customer disputes efficiently Prepare and maintain reports using accounting systems to track collection performance dispute status and aging analysis Key Competencies Skills Excellent verbal and written communication skills Strong customer service orientation preferably with collections experience Proficiency in MS Excel and accounting ERP systems preferably SAP Qualifications Bachelor s degree Minimum 2 years relevant experience for entry to this level Requires complete understanding of general and technical aspects of job Agilent Technologies Inc is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other protected categories under all applicable laws Additional Details This job has a full time weekly schedule Our pay ranges are determined by role level and location Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training During the hiring process a recruiter can share more about the specific pay range for a preferred location Pay and benefit information by country are available at https careers agilent com locations Agilent Technologies Inc is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other protected categories under all applicable laws Travel Required No Shift Day Duration No End Date Job Function Customer Service

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