▷ [Urgent Search] Manager - Digital Transformation

4 weeks ago


Bangalore Karnataka, India Firstsource Solutions Full time

Firstsource Solutions is a leading provider of customized Business Process Management BPM services Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency deeper insights and superior outcomes We are trusted brand custodians and long-term partners to 100 leading brands with presence in the US UK Philippines and India Our rightshore delivery model offers solutions covering complete customer lifecycle across Healthcare Telecommunications Media and Banking Financial Services Insurance verticals Our clientele includes Fortune 500 and FTSE 100 companies Job location Bangalore Position Manager- Business Transformation Division BPO Experience We are seeking a Manager with 2-4years of experience to drive process excellence and digital transformation in our outsourcing operations The role will focus on workflow improvement leveraging Lean Agentic AI Generative AI and automation tools while ensuring measurable gains in efficiency customer experience and margin optimization Key Responsibilities Lead and support process improvement initiatives using Lean Six Sigma and continuous improvement approaches Identify opportunities for designing AI-led transformation projects Agentic AI Gen AI RPA analytics and digital tools Partner with senior leaders and cross-functional teams to identify margin optimization opportunities and efficiency levers Track and report KPIs for productivity cost and customer satisfaction improvements Drive change adoption ensuring smooth implementation of new digital tools and processes Research emerging AI digital trends and recommend use cases relevant to operations Requirements 2-4 years of work experience in process excellence digital transformation or consulting Strong understanding of AI Gen AI use cases automation and digital experience tools Demonstrated ability to deliver measurable improvements in cost quality or customer satisfaction Skills Lean Six Sigma methodology practical application Analytical and data-driven problem solving Familiarity with digital enablers RPA AI chatbots Gen AI analytics tools Strong communication presentation and stakeholder management skills Curiosity and innovation mindset Qualifications MBA PGDM mandatory in Operations Strategy or related specialization Lean Six Sigma Green Belt certification preferred Additional certifications in Project Management PMP Agile or AI automation tools will be an advantage Disclaimer Firstsource follows a fair transparent and merit-based hiring process We never ask for money at any stage Beware of fraudulent offers and always verify through our official channels or firstsource com email addresses



  • karnataka, India Stakque Digital Full time

    Location: Mangalore (On-site)Company: Stakque Digital Pvt. Ltd.Salary Range: ₹14,000 – ₹25,000 per month (based on experience and capability)About the RoleWe are looking for a skilled and motivated SEO Executive with a minimum of one year of experience in managing end-to-end SEO activities.The ideal candidate should have a strong understanding...


  • karnataka, India Stakque Digital Full time

    Location: Mangalore (On-site) Company: Stakque Digital Pvt. Ltd. Salary Range: ₹14,000 – ₹25,000 per month (based on experience and capability) About the RoleWe are looking for a skilled and motivated SEO Executive with a minimum of one year of experience in managing end-to-end SEO activities. The ideal candidate should have a strong understanding...


  • karnataka, India Stakque Digital Full time

    Location: Mangalore (On-site) Company: Stakque Digital Pvt. Ltd. Salary Range: ₹14,000 – ₹25,000 per month (based on experience and capability) About the RoleWe are looking for a skilled and motivated SEO Executive with a minimum of one year of experience in managing end-to-end SEO activities. The ideal candidate should have a strong understanding...

  • Paid Search Manager

    2 weeks ago


    Bangalore, Karnataka, India Arrow Electronics Full time

    Position Paid Search Manager What You Will Be Doing We believe that data-enabled digital capabilities and customer experiences data-driven decisions and predictive commercial insights are all essential to achieving customer value and business growth at scale The Digital organization drives this at Arrow by creating scalable innovative value-creating digital...


  • Bangalore, Karnataka, India Thoucentric Full time

    About Thoucentric Thoucentric is a niche management consulting firm focused on helping organizations overcome business challenges maximize growth overall performance through effective problem solving efficient people process and technology solutioning end to end execution and management We help clients with Business Consulting Program Project Management...


  • bangalore, India Q4S Digital Transformation Full time

    Company Description Q4S is a next-generation digital transformation platform designed to empower industries with automation, intelligence, and efficiency. We bring together SCADA, IoT, cloud, analytics, and AI to create smart, connected operations across utilities, factories, facilities, and data centers. Our platform is modular, scalable, and...


  • bangalore, India Properties on the Market Full time

    Digital Transformation AssociateLocation: Lincoln, UK | Type: Full-Time | RemoteReports To: Technical Development LeadAbout the RoleWe’re looking for a motivated and tech-savvy Digital Transformation Associate to help modernize and optimize how we operate across student housing, property management, construction, and hospitality.This is a hands-on,...


  • Bangalore, Karnataka, India WNS Global Services Full time

    Company Description WNS Holdings Limited NYSE WNS is a leading Business Process Management BPM company We combine our deep industry knowledge with technology and analytics expertise to co-create innovative digital-led transformational solutions with clients across 10 industries We enable businesses in Travel Insurance Banking and Financial...


  • bangalore, India Nexora Tech Solutions Full time

    Join Nexora Tech as a Strategic Partner – Digital Transformation StrategistAbout Nexora Tech:Nexora Tech, founded by Aparna Kumar (Former CIO – SBI, HSBC, and leadership positions at HDFC Bank, Capgemini, Oracle and Citi), is a boutique technology advisory firm that partners with CXOs and Boards to deliver digital transformation, AI/ML strategy, IT...


  • Bangalore, Karnataka, India Starfish Hiring Full time

    A fintech client is seeking a Performance Marketer In this role you ll drive measurable growth through data-driven strategies and paid digital channels by optimizing and scaling campaigns across various platforms You will play a crucial role in shaping client s business by improving their online presence driving customer acquisition and increasing...