Director, Senior SAP Sales Specialist

Job Description

The Role

As the Director, Senior SAP Sales Specialist you will be responsible for driving sales of transformational SAP services, culminating in recurring annual managed services business with new and existing Kyndryl customers.

This role involves strategic sales planning, business development, customer relationship management, and ensuring successful customer outcomes across a specific set of accounts or coverage area.

The Senior SAP Sales Specialist will work closely with senior executives, customers, partners, and cross-functional teams to achieve business objectives and drive growth and collaborate with country sales teams and consulting delivery managers.

Key Responsibilities:

- Business Development: Identify and pursue new business opportunities, build strong customer relationships, and expand the SAP portfolio across the region. This includes planning, solutioning, and delivering customer journeys from ECC to SAP's S/4HANA RISE offerings
- Customer Management: Serve as the primary point of contact for key customers, ensuring satisfaction and fostering long-term partnerships.
- Customer engagements: Understand customer challenges, diagnose and troubleshoot requirements to help drive and develop innovative SAP solutions, including strategy, technology, migration, and management changes based on specific customer needs and requirements. This includes experience in RFP, RFI and proposal solutioning and writing.
- Financial acumen: Oversee the financial planning of customer proposals and ensure profitable delivery of the SAP services, including budgeting, forecasting, and achieving revenue and profitability targets.
- Ensure successful service delivery of SAP service signings
- Collaboration: Work closely with internal country sales teams and consulting delivery managers to ensure successful client outcomes driving overall business success.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others.

Required Technical and Professional Experience

- Education:Bachelor's degree in business, Information Technology, or a related field.
- Sales Experience:Minimum of 10 years of successful sales experience in the SAP product and services space, selling complex SAP Transformation services, with at least 5 years managing large-scale enterprise SAP projects
- Expertise:Deep knowledge ofSAP platform and solutions, including SAP S/4HANA, SAP ECC, RISE, BTP, Ariba, MDG and related technologies.
- Leadership Skills:Strong leadership and stakeholder management skills, with the ability to inspire and motivate a diverse team.
- Business Acumen:Strong business acumen, with a understanding of financial management, business development, and market dynamics.
- Customer Focus:Exceptional customer management skills, with a proven ability to build and maintain strong customer relationships.
- Communication:Excellent communication, presentation and negotiation skills, with the ability to articulate and sell complex solutions and roadmaps to diverse audiences, including C-suite.
- Problem-Solving: Strong analytical and problem-solving skills, with the ability to make data-driven decisions driving continuous improvement in the sales process.
- Good understanding of the SAP product strategy and several SAP functional areas such as FI, SD, MM, PP, PS, BTP, and WM

Preferred Technical and Professional Experience

- Exposure to SAP Integrations with B2B/EDI/IDOC, Concur, Ariba, BTP, Success Factors, Sales Cloud, and Coupa.
- Experience with multi-tier / hybrid-cloud system development for large enterprises.
- Knowledge of specific industries (e.g., manufacturing, retail, finance) and their unique SAP requirements.
- Experience with SAP's Activate Methodology
- Experience interacting with Senior and Executive Leadership.
- Knowledge of the agile development process, development

---