▷ Immediate Start: Associate Expert

3 weeks ago

Chennai Tamil Nadu, India KONE Full time

Technical Expert - Content Solutions is responsible for ensuring the stability scalability and continuous improvement of our enterprise content ecosystem built on a modern CCMS platform Candidates with experience of Adobe Experience Manager are preferred Technical Expert - Content Solutions blends hands-on technical execution with architectural thinking collaborating across content IT and product teams to deliver multichannel high-quality and secure content solutions that power KONE s customer and employee experiences Key Responsibilities Platform Ecosystem Management - Continuously verify the health and performance of the content ecosystem - Manage and execute platform upgrade activities in collaboration with Adobe Customer Success Engineers CSE - Perform daily troubleshooting related to content errors renditions and output generation - Plan and execute content migration activities ensuring data integrity and minimal downtime Integration Development - Develop and conceptualize integrations between the CCMS and other KONE enterprise systems - Work with CI CD pipelines for deployment configuration updates and automated processes - Design update and maintain stylesheets using DITA Open Toolkit DITA-OT XSLT and CSS Content Architecture Quality - Apply and recommend modular authoring principles to enable structured reusable and channel-agnostic content - Ensure technical quality assurance of modular content including validation rules metadata and taxonomy consistency - Support and optimize multichannel publishing processes Security Compliance - Incorporate cybersecurity principles and best practices into content solution designs - Ensure integration and support for Single Sign-On SSO and secure authentication Strong experience with CCMS platform management preferably Adobe Experience Manager AEM In-depth knowledge of modular authoring principles Expertise in DITA and DITA Open Toolkit configuration and publishing workflows Experience with HTML Java or related web technologies Software development experience including CI CD pipelines e g Jenkins GitLab CI Proficiency in XSLT and CSS for template and stylesheet development Understanding of multichannel publishing architecture and processes Experience in modular content technical quality assurance Understanding of cybersecurity principles and working with SSO solutions Strong troubleshooting analytical and problem-solving skills Excellent collaboration and communication skills for working with cross-functional teams Bachelor s degree in engineering or relevant Experience with content migrations at enterprise scale Familiarity with content taxonomy design metadata management and tagging strategies Knowledge of automation scripts and tools to optimize content operations At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas Sustainability is an integral part of our culture and the daily practice We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized In being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life Read more on

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