▷ (Apply in 3 Minutes) SAP Cloud Specialist

Overview:

Position Purpose:

SAP Cloud Specialist will play a crucial role in maintaining & improving SAP Cloud Instance for GATX India. This role is detail-oriented in SAP S/4HANA Public Cloud to manage, maintain, and continuously improve our GROW with SAP landscape. This role will serve as the primary liaison between business users, SAP support, and implementation partners to ensure smooth operations, user adoption, and value realization from our cloud ERP investment.

Responsibilities:

Key Job Activities:

The SAP Cloud Specialist will work within Technology function and works directly with the Head of Technology to support digital transformation projects for various functional groups within the company. In addition, it is also expected that the candidate proactively drives initiatives and can support multi-level application integration. This is an individual contributor position and requires a candidate who is self-driven and thrives to work in a dynamic environment.

Key Activities

% Time Spent

1. System Administration, Monitoring & Quarterly Release Management

- Monitor system health, performance, and usage
- Manage user access, roles, and authorizations
- Coordinate with SAP for system maintenance and updates
- Review SAP release notes and assess impact
- Ensure smooth adoption of new features and compliance with clean core principles

20%

2. Process Optimization & Enhancements

- Collaborate with business users to identify improvement opportunities
- Configure standard features and workflows using in-app extensibility
- Propose and implement enhancements using SAP BTP

20%

3. Compliance & Governance

- Ensure adherence to internal IT policies, audit requirements, and data privacy regulations
- Maintain documentation for system changes and configurations
- Support internal and external audits

20%

4. Reporting & Analytics

- Develop and maintain reports and dashboards using SAP Analytics Cloud or embedded analytics
- Support business teams with data insights and KPIs

20%

5. Integration Oversight

- Monitor and troubleshoot integrations with other systems (e.g., Ops 360, CRM, finance tools etc)
- Coordinate with integration teams for multi-application integration

20%

Qualifications:

Interaction: GIPL functional groups, SAP Consultants, Third-party vendors (incl. developers)

Competency:

- Act as the internal owner of the SAP S/4HANA Public Cloud system post go-live
- Manage user access, roles, and authorizations in line with governance policies
- Coordinate with SAP support and partners for incident resolution and service requests
- Monitor quarterly SAP updates and manage regression testing and change impact
- Support business users with training, issue resolution, and process optimization
- Collaborate with cross-functional teams to identify and implement enhancements
- Leverage SAP BTP for reporting, analytics, and lightweight extensions
- Ensure compliance with data security, audit, and regulatory requirements
- Maintain documentation of configurations, processes, and change logs
- Collaborate with US and other internal team for SAP S/4HANA integration with various other applications

Education and/or Experience Required (including certifications):

- 3–5 years of experience in SAP S/4HANA (preferably Public Cloud)
- Strong understanding of SAP best practices and clean core principles
- Experience with SAP Fiori, SAP BTP, and integration tools (e.g., SAP CPI)
- Familiarity with SAP Activate methodology and Fit-to-Standard workshops
- Excellent problem-solving, communication, and stakeholder management skills
- Ability to work independently and manage multiple priorities
- SAP certification in S/4HANA Cloud (preferred)

Other (i.e., physical requirements, travel, etc. that is not covered above):

NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Posting Duration:
This posting will remain open until the role is filled.

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As of the post date, the salary range for this position is:

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This role may be eligible to participate in the Company’s short-term incentive plan, the details of which will be provided to the applicant upon hire.