International CHAT Process

2 days ago


Pune, India Tech Mahindra Limited Full time

Job Description Minimum 1 year of relevant experience required in International chat process on dual concurrency. 12th Pass can apply Immediate Joiner Preferred Ready to Relocate Max Age- 44 Job Responsibilities: - Respond to customer questions and requests via live chat in a professional and timely manner. - Offer accurate and detailed information about a company's products and services to help customers make informed decisions. - Accurately record all customer interactions and resolutions in a Customer Relationship Management (CRM) system for future reference and reporting. - Strive to meet individual and team performance metrics, including response times and customer satisfaction levels.



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