(15h Left) Senior Officer, Fcso Request Mgmt Group

Job Summary Excellent communication in English articulation and writing Excellent listening skills Ability to clearly articulate messages to different audience groups Ability to establish and maintain strong relationships manage stakeholders Flexible and adaptable able to work in ambiguous situations Resilient and tenacious with a propensity to persevere Forward looking with a holistic approach Able to work effectively at all levels in an organization Must be a team player and able to facilitate collaboration networking and alignment within and across teams Ability to get cross functional teams to work together Ability to deepen relationships with stakeholders through active consultation Good analytical skills Proficient in MS office Excel PPT Responsibilities Ensure end to end and up to date Access management Ensure RMS Records are up to date reconciled and reported appropriately Ensure detailed workflow for raising system access is latest Establish standard reports for ongoing monitoring Work with management to identify grey areas hot spots Identify opportunities for process enrichment automation Lead access management discussions as may be appropriate Strategy Implement the vision strategy direction from the Management Ensure that there is adequate support people processes tools frameworks systems in the team as necessary Business Centralised Access Management for Financial Crime Surveillance Operations FCSO by Request Management Group RMG FCSO is a global hub handling surviellance activities for the Bank Key Responsibilities Processes Raise application accesses adhering to the job role function country of access other mandatory checks for employees in FCSO Maintain log record of all accesses for reporting and reconciliation Undertake various other activities handled by RMG team including quality checks access reviews People Talent Promote and embed a culture of openness trust and risk awareness where ethical legal regulatory and policy compliant conduct is the norm Risk Management Identify discrepencies in access request as compared to the requirement Ensure Access levels are to the right degree and there is no toxic access Ensure proactive escalation of potential risks to the management team In the event of major discrepencies observed ensure senior management are informed and that actions are taken quickly to remediate and or activities are ceased Governance In the event of major discrepencies observed ensure senior management are informed and that actions are taken quickly to remediate and or activities are ceased Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank This includes understanding and ensuring compliance with in letter and spirit all applicable laws regulations guidelines and the Group Code of Conduct Lead the FCSO to achieve the outcomes set out in the Bank s Conduct Principles Fair Outcomes for Clients Effective Operation of Financial Markets Financial Crime Prevention The Right Environment Effectively and collaboratively identify escalate mitigate and resolve risk conduct and compliance matters Support relevant stakeholders to respond to regulatory questions Serve as a Director of the Board of insert name of entities Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association or equivalent Key stakeholders FCSO BAU Functions Other Responsibilities Embed Here For Good and Group s brand and values in FCSO Perform other responsibilities assigned under Group Country Business or Functional policies and procedures Skills and Experience Compliance Policies and Standards Compliance Advisory Surveillance including Screening and Monitoring Compliance Risk Assessment MS Excel Word PPT Qualifications EDUCATION Bachelor s or master s degree LANGUAGES ENGLISH About Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offer In line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realise their full potential 29985