IT Software-Engineer Jobs Opening in For a Client of TeamLease Digital at HyderabadLess
1 week ago
Job Description :What you get to do in this role:â¯â¯ In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.Skills: Working knowledge of the components in a web applications stack.AngularJS framework knowledgeExperience working with dynamic HTML components: AJAX, JavaScript, CSS, XML, HTML, XHTMLMust have basic object-oriented programming skills (Java strongly preferred)Good to have basic understanding of SQL.Strong troubleshooting/root cause isolation skills Demonstrated creative problem-solving approach and strong analytical skillsMust be proficient with analyzing log files and standard debugging concept.Experience providing web development is highly desirable.Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management.Excellent communication skills (verbal and written).Preferred Skills (Great to have)Previous experience working with the ServiceNow platform (As a ServiceNow Developer / Client Scripts, UI Policies/Actions/Pages/Scripts/Macros)Experience with configuring Virtual Agent and Agent Workspace.Understanding of bootstrap frameworkUnderstanding of message communication protocols.Working understanding of JavaScriptFamiliarity with Eclipse IDEPrevious experience in software development(or) software consulting.Experience supporting and troubleshooting e-commerce applications with catalog, shopping cart, merchandising and payment handling is highly desirable.Experience providing SaaS support is desirable. Any Graduate
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Hyderabad, India For a Client of TeamLease Digital Full timeProvide a brief description of the general nature of the position; an overview of why the job exists; and what the job is to accomplish. The job purpose is usually no more than four sentences long.As the Solution Engineer in the Data & Integration team, you have in-depth knowledge of the technical details and how the products work, and you are responsible...
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Hyderabad, India For a Client of TeamLease Digital Full timeYou are a good match if you have: · 8+ years of experience in Data Engineering, with a strong understanding of data integration, ETL processes, and data warehousing.· Hands-on experience and in-depth knowledge of the technologies listed as mandatory in the Technology Stack section· Strong...
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System Administrator
1 week ago
Hyderabad, India For a Client of TeamLease Digital Full timeRespond to requests for technical assistance by phone, email, chat.Enter and manage all incidents and problems in the incident management system and act as a liaison between users and technical escalation teams.Knowledge on Service Now ticketing toolEnergetically follow-up on open incidents and provide status updates while carrying the ticket from its cradle...
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Hyderabad, India For a Client of TeamLease Digital Full timeJob Description1. 6+ years of professional experience in SAP Basis administration and architecture of SAP Applicationparticularly S/4Hana, SAP HANA , NW JAVA2. Sound administration knowledge in Pacemaker, S/4 HANA, JAVA, Cloud Connector, Celonis, BOBJ/BODS/Lumira, Fiori, Convergent Charging, SAP BW, SAP SCM3. Customer Engagement, SAP Web dispatcher, SAP...
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Hyderabad, India For a Client of TeamLease Digital Full timeAnswer ACD calls related to technical issues of the users ranging from local desktop to applications and AV requirements. Respond to email and SRS requests for audio conference bookings.Act as conference operator for high profile calls.First line troubleshooting if problems are reported – using diagnostic techniques.Translate user requirements to the...
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Hyderabad, India For a Client of TeamLease Digital Full timeAs the Senior Solution Engineer in the Global deployment team, you will be a business facing individual responsible for the technical configuration of specific business processes of our OpCoâs across a variety of technologies. Ensuring on time delivery of agreed scope and functionality with the Deployment Lead, for our OpCoâs to better serve their...
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Hyderabad, India For a Client of TeamLease Digital Full timeOrder to Cash departments is responsible for set of business processes tomanage from sales order right through to customer payments. It includesInvoicing, Pricing & Discounts, Dispute, Customer Payments, Credit Risk andCollection processes.As OtC leader - will ensure operational delivery according to the company’sstandards as well as driving process...
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Hyderabad, India For a Client of TeamLease Digital Full timeCustomer Support1 to 5 YearsCustomer Support1 to 5 YearsCustomer Support1 to 5 YearsCustomer Support1 to 5 YearsCustomer Support1 to 5 Years Any Graduate
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Hyderabad, India For a Client of TeamLease Digital Full timeManaged contract, revenue, and product assurance processes toensure billing accuracy and prevent revenue leakage.❖ Leading end to end Account Receivable operations, ensuringtimely and accurate execution of Invoicing, Collections, andreconciliations.❖ Implemented Quality framework and ensure alignment withglobal standards and compliance requirements (SOX,...
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Hyderabad, India For a Client of TeamLease Digital Full timeTalent Acquisition professional with over 5 years of global hiring experience acrossEMEA, APAC, and US regions, specializing in high-volume recruitment operations andcoordination. Proven success in managing end-to-end hiring processes, from sourcingand screening to interview scheduling and offer management, ensuring a seamlesscandidate and stakeholder...
