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Hyderabad, Telangana, India Hungry Bird It Consulting Services Full time ₹ 1,92,000 - ₹ 3,84,000 per yearHello Candidate,Greetings from Hungry Bird IT Consulting Services Pvt Ltd.We are hiring System Administrator for our client.Job Title: System AdministratorLocation: Tukkuguda, HyderabadExperience: 1-2 YearsNotice Period: Immediate to 15 DaysSalary: Up to 16,000 per monthTimings: 9:30 AM 5:00 PMJob DescriptionWe are looking for a dedicated System...
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Hyderabad, Telangana, India Orbit Technologies Pvt Ltd Full timeWe are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that...
System Administrator
4 weeks ago
Respond to requests for technical assistance by phone, email, chat.Enter and manage all incidents and problems in the incident management system and act as a liaison between users and technical escalation teams.Knowledge on Service Now ticketing toolEnergetically follow-up on open incidents and provide status updates while carrying the ticket from its cradle to grave.Escalate problems (when required) to the appropriate teams.Maintain hygiene in ticket documentation, category selection and overall ticket quality.Identify and learn appropriate software and hardware used and supported by the firm.Where applicable, encourage users to use self-help resources and demo them on how to find answers on common issues or FAQs.2-4 years of relevant experience in troubleshooting technical issues related to Desktops, laptops, mobile devices, Cisco Phones.In depth understanding of virtual computers hosted via ESX servers and experience in configuring and troubleshooting them.Understanding on Active Directory, Networking, Messaging and Hardware necessary.Advanced troubleshooting experience in Microsoft Office applications suite including Teams, O365.Experience in troubleshooting issues related to VPN, RSA SecurID, Corporate applications on Mobile devices through any MDM service.Experience in troubleshooting issues related to Cisco Phones, IP Phones, Jabber, Zoom.Incident Management knowledge, experience with Turrets will be added advantage.Extended working hours when business needs.Flexibility to work in rotational shifts and week offs.Ability to work under high pressure. Any Graduate