Manager - Dc Operations Excellence

About Purplle Operations Purplle s Distribution Center DC network is at the heart of our omnichannel supply chain ensuring that beauty and personal care products are processed routed and dispatched with precision and speed Our DC operations handle large-scale inbound storage cross-docking and outbound flows that fuel both e-commerce fulfillment and marketplace replenishment The Operational Excellence OpEx team at Purplle partners with DC operations technology and logistics to identify systemic gaps standardize processes and scale best practices across the network By leveraging data-driven insights automation and lean methodologies we drive consistent improvements in throughput accuracy cost optimization and service-level adherence Role Purpose As the Operational Excellence Manager - Distribution Centers you will lead network-wide initiatives that improve process performance reduce costs and enhance service delivery across all Purplle DCs This is a program management and change leadership role requiring you to design pilot and scale improvements across multiple process flows from inbound and putaway to order processing audits and outbound You will collaborate cross-functionally with Operations Tech and Supply Chain leadership to institutionalize best practices eliminate losses and build scalable standards for the DC network Key Responsibilities 1 Network-Level Process Improvement Own and execute OpEx projects across all DCs focusing on throughput accuracy and cost per unit Standardize SOPs SLAs and KPIs across nodes to create consistency in DC operations Run process benchmarking internal external and scale high-impact practices across the network 2 Inbound Putaway Storage Optimization Drive dock-to-stock time reduction with improved ASN accuracy GRN automation and gatekeeping controls Lead slotting and putaway efficiency projects FEFO bin utilization rack strategy Implement inventory hygiene standards cycle counts audits mis-bin resolution damage controls 3 Order Processing Outbound Excellence Optimize pick-paths batching logic and staging processes to maximize UPH and minimize FM breaches Lead dispatch and cross-docking efficiency initiatives to reduce cut-off misses and improve SLA adherence Implement scan-based milestone tracking for visibility and loss reduction during outbound 4 Data Automation Analytics Build network dashboards throughput cost accuracy SLA adherence FM breach shrinkage trends Partner with Tech Product to digitize process triggers maker-checker flows and exception alerts Use RCA methodologies A3 5-Whys Pareto to solve recurring DC issues and prevent re-occurrence 5 Cost Optimization Continuous Improvement Drive CPT Cost per Transaction reduction initiatives without compromising service or quality Identify automation and lean opportunities RF devices conveyors sorting logic manpower optimization Institutionalize a continuous improvement culture Kaizen Lean Six Sigma 5S 6 Governance Stakeholder Management Act as a program lead for network-wide DC improvement charters with defined OKRs Drive cross-functional alignment with Logistics Category Finance and Tech for DC initiatives Provide weekly and monthly reviews to leadership with project updates KPIs and impact delivery Success Metrics CPT reduction network DC level Dock-to-Stock time and Outbound SLA adherence Cycle Count Accuracy and Inventory Shrinkage UPH Units per Hour improvement across pick pack and dispatch adoption of standardized SOPs and compliance audits Automation ROI and impact of digital interventions completion of OpEx projects within defined TATs Qualifications Must-Have 4-6 years in e-commerce supply chain operations with strong exposure to DC or large-scale warehouse operations Proven experience in Operational Excellence ICQA Continuous Improvement projects Strong analytical skills Excel pivot lookup Power Query SQL preferred BI tools Power BI Tableau Metabase Hands-on knowledge of WMS ERP flows inbound putaway pick pack dispatch audit cycle count Experience in program management cross-functional stakeholder handling and delivering impact at scale Good-to-Have Lean Six Sigma Green Belt Black Belt Kaizen certifications Background in high-SKU batch expiry-heavy categories FMCG pharma beauty Experience in automation projects sortation scanning packing automation Familiarity with SAP EasyEcom or similar systems Ways of Working 70 program management analytics 30 floor audits and DC visits Cross-functional working with DC Ops Logistics Finance Category and Product Tech Champions maker-checker and access-control principles to maintain governance What We Offer Competitive salary with performance-based incentives Opportunity to drive network-scale transformation in a high-growth e-commerce environment Professional growth across Supply Chain Tech and Operations Leadership