Specialist FTC

Job Description About the Opportunity Job Type: Fixed Term Contractor Contract duration : 11 months. Application Deadline: 29 November 2025 Job Description Title Specialist FTC - Change - Fund Dealing Department Fund Dealing & Brokerage Location Gurgaon, India Reports To Manager - Change - FDB Level Grade 3 We've been helping clients plan and save for their futures for over 50 years. From more than 25 locations around the world, we provide investment services and retirement expertise to everyone from central banks and financial institutions to wealth managers and private individuals. We think generationally and look to the long term. And today, building on the security of private ownership and our clear sense of purpose, we're growing our business like never before.Join us and you'll be part of the progress we're making. In our welcoming, caring culture, you'll work with all kinds of people to find new and better ways to help our clients. Your views will be valued and your professional goals will be supported. And you'll discover a positive, inclusive environment where you'll be free to be yourself. Fund Dealing is responsible for a broad range of operational processes on behalf of the Global Platform Solutions. The team controls a series of vital operational functions including dealing of Client instructions and Deal Corrections. Fund Dealing Change Team is responsible for the end-to-end delivery of the Change initiatives that impact the Dealing Capability, while steering the change from the front on their behalf. The group works in liaison with the Process & Functional Owners, Technology, and Platform Technical Support Services (PTSS) to ensure all aspects of the Operational process work as effectively as possible, in terms of internal operations, customer service and propositional models, thereby providing the best possible outcomes and service for our customers. Process ownership across channels and products plays a pivotal part within our agenda and touches all aspects of steering Change for the FDB Dealing Team Fund Dealing process and work closely with the Technology and Business Teams and senior stakeholders to deliver change as part of Tahoe Releases. The person must collaborate closely with the stakeholders from Technology, Operations (Business), and Propositions, to ensure there is a clear understanding of the features and specifications that need to be included in the code base, have the same tested in the lower production environments, and plan and conduct the business readiness later by acting as a bridge between the Technology and Operations, so that the change lands effectively for our end-users with no or minimal impact on the downstream systems. The successful candidate has to possess strong technical understanding of the processes and technology used with in Dealing, proven track record in delivering and implementing system changes, proficient with testing strategies like functional, regression and integration system testing, excellent interpersonal skills, the ability to deliver in tight timelines and adapt to changing circumstances in order to ensure a smooth efficient change agenda.The person responsible has to work on delivering Tahoe Project and keep Stakeholders abreast of all the progress, challenges, Risks highlighted as part of the project and ensure operational readiness are completed and agreed with the process owners. This challenging and hands on role would suit an individual looking for a role that is varied, no two days are the same whilst gaining experience across PI&A, Workplace Investing and Technology. It is expected that Specialist will be able to identify and suggest improvement opportunities to make the process more efficient. - A tenured Subject matter expert within Global Financial Industry (especially UK) with focus on mutual funds with atleast 4-5 years of experience in Customer Operations Team. - Good understanding of Functional Requirements and Design Documents. - Hands on Experience on preparing MI reports on the Change Agenda (PowerPoint presentations, Excel, Power BI) - Preparation and execution of Test Cases, Functional, Integration, and System Testing. - Experience of managing the Operational readiness activities i.e., creation of standard operating procedures and training the users to implement change - Team player, but able to work unsupervised or in virtual teams and scrums - Tenacious self-starter with a sense of ownership and accountability with a strong bias towards action and results - Excellent communication skills as well as ability to create and present options in professional, clear and concise fashion to aid stakeholder engagement, and enable effective decision making - Strong product and proposition knowledge and understanding of the principles of Digital First, web-based journeys, and STP automation - Strong quantitative and qualitative problem-solving skills - Good organisational skills and attention to detail (e.g. ability to recognise erroneous data within analysis) - Understanding of Agile methodologies and tools (Excel, Zypher, JIRA, Confluence) Feel rewarded For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work - finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.