Manager - Marketing Operations

Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at and on and Inviting applications for the role of Manager - Marketing Operations As a Marketing Operations Manager you will be responsible for ensuring the operational rigour of the function acting as a single point of contract between various stakeholders within Genpact and externally This will involve managing stakeholders including Marketing teams Finance Sourcing Planning teams Sales and external vendors Your remit will have you driving the budgeting management process across all marketing assist with forecasting ensure financial planning cross teams own the PR and PO processes invoice payment coordination and the support of lead management activities across the function In terms of planning you will help ensure we have a robust plan in place that is joined up and can be implemented effectively You will also ensure that all aspects of the relationship between marketing and its vendors are optimized keeping a strong collaboration with sourcing vendors and payment processing team The role will provide great exposure to the work the entire Marketing team delivers providing a fantastic foundation for someone to kick start the career in B2B Marketing Responsibilities Planning support Support planning operations for GTM such as plan information accuracy and plan tracking in different tools like excel Workfront Sharepoint and ensures the information is up to date Operationalizes the GTM internal communication framework and creates different planning materials based on tracked information Ensure accurate lead management process end-to-end lead upload lead progression tracking and work with the lead management and strategy lead to make sure our leads are progressing in a consistent way through the funnel Marketing Finance Ops support Align with our marketing leads to manage their budget in our tracking tools Collaborate to allocate funds efficiently strategically forecast report and support the payment process Collaborate with the designated marketing team platforms owners project managers for clarifications on engagement and implications Oversee the Purchase Requisition PR and Purchase Order PO processes to ensure compliance with company policies and work with internal teams on timely completion of submissions approvals and completions including payments Provision spends to our FP A team tracking and reporting monthly payments Work closely with procurement and finance teams to streamline workflows proactive support and forecasting helping to avoid risks Centralized Invoice PO PR processing per team and tech stack and support with the purchase request for the contract and budget allocation and send to invoicing with approval Vendor management Oversee the completion of requirements for the contract sourcing process and ensure collaboration and coordination across the department Ensure that the vendor details are consistently accurate for payment cycles Collaborate with the sourcing team on onboarding management and offboarding vendors Qualifications we seek in you Minimum Qualifications Expertise in budgeting forecasting and variance analysis Exceptional organizational skills and a strong attention to detail Proficient in Microsoft Office and project management software Experience working with vendors and managing contracts invoicing Preferred Qualifications Skills Knowledge of procurement processes and vendor management best practices Hands on with process development process and 6Sigma training certification is a plus Detail-oriented and able to maintain accuracy while working on multiple projects simultaneously Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training