Customer Service Representative
2 weeks ago
Customer Service Representative (Chat / Call / Email Support) Location: Marol, Andheri, Mumbai (On-site) Salary: ₹25,000–₹30,000 In-hand/month + Monthly Incentives Schedule: 6 days/week | Fixed 9-hour shift between 8:00 AM – 11:00 PM (No Night Shifts) About the Role: We're hiring a Customer Service Representative to handle chat, call, and email support for our growing D2C customer base. If you love solving problems, communicating clearly, and helping customers have a great experience — this is the perfect role for you. Key Responsibilities: - Handle inbound customer queries via chat, call, and email across brand platforms. - Resolve issues quickly while maintaining high-quality service standards. - Log and track all interactions using CRM and internal tools. - Follow up on pending or escalated issues until closure. - Communicate clearly and professionally with empathy and patience. - Share actionable feedback with team leads to improve internal processes. - Meet key metrics — response time, resolution rate, and customer satisfaction. Who You Are (Preferred Profile): - Education: 10+2 or Graduate in any discipline. - Experience: 6 months–4 years in Customer Support (Chat/Email/Voice) — preferably in D2C, e-commerce, healthcare, or wellness. - Strong verbal & written communication skills. - Familiar with CRM tools (Freshdesk, Zendesk, etc.) — an added advantage. - Calm, customer-first attitude and problem-solving mindset. Why Join Us - Competitive pay with monthly incentives - Supportive, growth-oriented team culture - Learn from experienced managers and fast-track your career in customer experience - Opportunity to work with a growing consumer brand in Mumbai Ready to Apply? Send your resume to hiring@skillveda.ai with the subject line: "Application – Customer Support Executive (Mumbai)" Customer Support Executive, Customer Service Executive, Customer Support Associate, Chat Support Executive, Voice Process Executive
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Customer Service Representative
2 days ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeHiring for Customer Service Representative Note; ONLY KANNADA LANGUAGE REQUIRED Minimum 6 month of experience requied in customer service Day shift upto 22k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund **Language**: - English (preferred) - Kannada...
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Customer Service Representative
2 weeks ago
Mumbai, India ECHOBOOOM MANAGEMENT ENTREPRENEURIAL SOLUTIONS PRIVATE LIMITED Full timeWe are looking for a customer-oriented service representative. **What does a Customer Service Representative do?** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are...
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Customer Service Representative
1 week ago
mumbai, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
4 weeks ago
Mumbai, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
4 weeks ago
Mumbai, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
7 days ago
Mumbai, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
6 days ago
Mumbai, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
5 days ago
mumbai, India LUZO Full timeCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...
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Customer Service Representative
1 week ago
Mumbai, India LUZO Full timeCompany Description LUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...
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Customer Service Representative
1 week ago
Mumbai, India LUZO Full timeCompany Description LUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail...
