Assistant Relationship Manager

You Lead the Way Weve Got Your Back With the right backing people and businesses have the power to progress in incredible ways When you join Team Amex you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers communities and each other Here youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits programs and flexibility that support you personally and professionally At American Express youll be recognized for your contributions leadership and impact every colleague has the opportunity to share in the companys success Together well win as a team striving to uphold our and powerful backing promise to provide the worlds best customer experience every day And well do it with the utmost integrity and in an environment where everyone is seen heard and feels like they belong Join Team Amex and let s lead the way together Responsibilities Engaging with Super Premium customers to build relationships and delivering a positive customer experience while acquiring new customers Prospecting for new customers through existing leads and Networking and referencing Tracking and reporting sales performance including pipeline acquisition results and market conditions Set appointments listen to customer needs and sell most appropriate product Researches and understands prospects before making the call Ensures all applications are fully and accurately completed and submitted properly along with relevant documentation Be the interface between Amex and the customer to resolve any application processing issues Drive the on-boarding of new customers and initiates spend enablement activities Keep up-to-date on products and competition Attend and participate in regular staff meetings Engages in regular portfolio planning to determine areas of focus project accurate full year forecasts Attend relevant industry and partner conferences tradeshows and networking events Ensuring all performance standards are met viz business targets controls and compliance Expansion of internal and external relationships and drive sales results Responsible for ensuring appropriate sales processes are followed and the highest levels of controls and compliance are adhered How will you make an impact in this roleSkills Required Consultative selling experience Proven track-record of meeting and exceeding sales goals Existing network of HNI Experience of selling to HNI and proven track record of the same Demonstrated strategic ability- able to link Amex and customer goals Excellent verbal and written communication relationship building experience in developing and executing successful sales strategies Excellent problem solving skills Excellent planning skills and territory management skills High levels of initiative self-motivation and time management Ability to influence and negotiate with customers both internally and externally and at all levels Ability to engage and gain commitment effectively across all communication platforms via telephone email face to face Ability to establish maintain credibility with customers and partners Strong Microsoft Word PowerPoint Excel skills Good understanding of customer and company financials -company ITR P L account net-worth certificate etc Fair about of international travel and exposure to luxury goods to understand the customer mindset well Minimum Qualifications MBA or Graduate Preferred Qualifications Minimum 2 years of acquisition experience and the ability to sell high end lifestyle products solutions We back our colleagues and their loved ones with benefits and programs that support their holistic well-being That means we prioritize their physical financial and mental health through each stage of life Benefits include Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical dental vision life insurance and disability benefits depending on location Flexible working model with hybrid onsite or virtual arrangements depending on role and business need Generous paid parental leave policies depending on your location Free access to global on-site wellness centers staffed with nurses and doctors depending on location Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations