Customer Support Executive

2 weeks ago


Mumbai, Maharashtra, India The Black Box Co. Full time
Job Description

Are you a master of the English language, both spoken and written Are you ready to take on the challenge of delivering exceptional customer support Look no further than The Black Box Company We are seeking a Customer Support Executive with excellent English proficiency to join our dynamic team.

Key responsibilities:

1. Provide top-notch customer support via phone, email, and chat (Instagram, Facebook, WhatsApp) ensuring prompt and accurate responses to inquiries and technical issues.

2. Collaborate with cross-functional teams to resolve customer concerns, escalating complex issues when necessary, and ensuring customer satisfaction.

3. Demonstrate in-depth knowledge of our products and services, guiding customers through troubleshooting steps and offering solutions.

4. Identify opportunities for process improvements and provide feedback to the management team for streamlined customer support operations.

5. Act as a brand ambassador, consistently delivering friendly and professional customer interactions that reflect the values of The Black Box Company.

6. Stay up-to-date with industry trends and product knowledge, attending training sessions and actively participating in team meetings to enhance your skills.

Join our supportive and vibrant team at The Black Box Company, where you will have the opportunity to sharpen your English proficiency and make a significant impact on our customers&apos experience. Apply now and embark on an exciting journey with us

  • Mumbai, Maharashtra, India NeoTrader Full time

    Job Profile:We are seeking a highly motivated and experienced Customer Support Executive to join our team. The ideal candidate will have a proven track record in customer support and technical analysis. As a Customer Support Executive, you will be responsible for providing exceptional support to our clients, helping them understand and use our NeoTrader...


  • Mumbai, Maharashtra, India NeoTrader Full time

    Job DescriptionJob Profile:We are seeking a highly motivated and experienced Customer Support Executive to join our team. The ideal candidate will have a proven track record in customer support and technical analysis. As a Customer Support Executive, you will be responsible for providing exceptional support to our clients, helping them understand and use our...


  • Mumbai, Maharashtra, India ODeX Full time

    Job DescriptionDivision/Department: US Support (Voice & Email)Location: Vikhroli, MumbaiJob Title: Executive / Sr. ExecutiveExperience: 06 months to 1 yearEducation: Any Graduate** Candidates with CTC more than 4 LPA Do Not Apply **** Comfortable to work in night shift **** Company transport is NOT available **General DescriptionA Customer Service...


  • Mumbai, Maharashtra, India TagMango Full time

    Job Title:Customer Support ExecutiveLocation:From Office at Malad West, MumbaiTerms:Full-timeRemuneration:6-9 LPA, depending on experience. Additional incentives based on performance.Work Hours:Mon - Fri, 10 AM IST to 7:30 PM ISTAbout TagMango:At TagMango, we empower creators and coaches by providing the tools they need to grow their knowledge-based...


  • Navi Mumbai, Maharashtra, India VIBRANT STAFFING SOLUTIONS PVT LTD Full time

    Job DescriptionJob OverviewWe are seeking a passionate and talented Customer Support Executive (Fresher) to join our team at Vibrant Staffing Solutions Pvt Ltd. As a Customer Support Executive, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position based in Navi Mumbai, Maharashtra,...


  • Mumbai, Maharashtra, India TagMango Full time

    Job Title: Customer Support Executive  Location: From Office at Malad West, Mumbai  Terms: Full-time  Remuneration: 6-9 LPA, depending on experience. Additional incentives based on performance.  Work Hours: Mon - Fri, 10 AM IST to 7:30 PM IST  About TagMango:  At TagMango, we empower creators and coaches by providing the tools they need to grow...


  • Mumbai, Maharashtra, India TagMango Full time

    Job Title: Customer Support ExecutiveLocation: From Office at Malad West, MumbaiTerms: Full-timeRemuneration: 6-9 LPA, depending on experience. Additional incentives based on performance.Work Hours: Mon - Fri, 10 AM IST to 7:30 PM ISTAbout TagMango:At TagMango, we empower creators and coaches by providing the tools they need to grow their knowledge-based...


  • Mumbai, Maharashtra, India Vernive Jewels Full time

    About Us: We are a UK-based online diamond jewelry brand specializing in diamond rings, earrings, and pendants. While our business operates in the UK, we manage all operations from India. We are looking for a skilled and experienced Customer Support Executive to handle customer inquiries, calls, and order follow-ups with a high level of professionalism and...


  • Mumbai, Maharashtra, India Vernive Jewels Full time

    About Us: We are a UK-based online diamond jewelry brand specializing in diamond rings, earrings, and pendants. While our business operates in the UK, we manage all operations from India. We are looking for a skilled and experienced Customer Support Executive to handle customer inquiries, calls, and order follow-ups with a high level of professionalism and...


  • Mumbai, Maharashtra, India Team Torero Full time

    Torero Softwares Ltd – Innovating ERP for the FutureAt Torero Softwares Ltd, we build next-gen ERP solutions that power businesses in healthcare, pharma, FMCG, distribution, and retail. With 25+ years of expertise and a 3,500+ client base, our flagship product, Medica Ultimate, helps companies streamline operations, boost efficiency, and stay compliant.Why...


  • Mumbai, Maharashtra, India TagMango Full time

    Job Title: Customer Support Executive At TagMango, we empower creators and coaches by providing the tools they need to grow their knowledge-based businesses. We are looking for a Customer Support Executive who will be the voice of TagMango, helping creators navigate our platform, resolve issues, and ensure they have a seamless experience. The ideal candidate...

  • Customer Support

    4 weeks ago


    Mumbai, Maharashtra, India Artech Infosystems Private Limited Full time

    Job DescriptionJob Title:Customer Support ExecutiveLocation:Vikhroli, MumbaiJob Title:Customer Support Executive (Night Shift)Location:Vikhroli, MumbaiKey Responsibilities:- Handle customer inquiries and complaints effectively during night shifts.- Provide timely and professional issue resolution.- Maintain clear and consistent communication with customers.-...


  • Mumbai, Maharashtra, India GetWork Full time

    Brief Description:- We are looking for Customer Support Executives who will be responsible to manage customer grievances and address their queries, requests or complaints. The nature of these calls can vary from inquiring about the product delivery to returning the product. The agent needs to possess persuasive skills to retain customers and provide an...


  • Mumbai, Maharashtra, India Action Tour Guide Full time

    About Us:We are a dynamic and growing company specializing in self-guided audio tour apps, offering immersive and informative experiences across multiple locations and cities. Our mission is to enhance the way people explore and connect with destinations, providing a seamless and enriching travel experience through innovative technology.Website:  Plot No....


  • Mumbai, Maharashtra, India Action Tour Guide Full time

    About Us:- We are a dynamic and growing company specializing in self-guided audio tour apps, offering immersive and informative experiences across multiple locations and cities. Our mission is to enhance the way people explore and connect with destinations, providing a seamless and enriching travel experience through innovative technology.- Website: ...


  • Mumbai, Maharashtra, India Snaphunt Full time

    The OfferAttractive Salary & BenefitsOpportunity to make a positive impactA role that offers a breadth of learning opportunitiesThe JobOur client is hiring a Customer Support Executive to assist clients with software-related queries, accounting, and GST. This role also includes training customers on Medica Ultimate to ensure smooth adoption and usage.Key...


  • Mumbai, Maharashtra, India Action Tour Guide Full time

    About Us:We are a dynamic and growing company specializing in self-guided audio tour apps, offering immersive and informative experiences across multiple locations and cities. Our mission is to enhance the way people explore and connect with destinations, providing a seamless and enriching travel experience through innovative...


  • Mumbai, Maharashtra, India Action Tour Guide Full time

    About Us: We are a dynamic and growing company specializing in self-guided audio tour apps, offering immersive and informative experiences across multiple locations and cities. Our mission is to enhance the way people explore and connect with destinations, providing a seamless and enriching travel experience through innovative technology. Website: ...


  • Mumbai, Maharashtra, India GetWork Full time

    Brief Description:-We are looking for Customer Support Executives who will be responsible to manage customer grievances and address their queries, requests or complaints. The nature of these calls can vary from inquiring about the product delivery to returning the product. The agent needs to possess persuasive skills to retain customers and provide an...


  • Mumbai, Maharashtra, India DC Consultants Full time

    We are having an urgent opening for the position of Customer Support Executive for a reputed Company at the Mumbai Borivali location As a Customer Success Executive at Company you will be a crucial part of our mission to provide exceptional customer service and support to our clients You will interact with our diverse customer base assisting them with...