[Apply Now] Collection Agent

2 weeks ago


Nashik Thrissur Ernakulam, India Impact Hr Km Solutions Full time

Job Description

Description

We are seeking a motivated Collection Agent to join our team in India. This role is ideal for freshers/entry-level candidates who are looking to start their career in the financial services sector and are eager to learn and grow in a dynamic environment.

Responsibilities

- Contact customers to collect outstanding payments
- Negotiate payment plans and settlements
- Maintain accurate records of customer interactions and payments
- Resolve customer inquiries and disputes regarding their accounts
- Collaborate with team members to improve collection processes
- Prepare and submit reports on collection activities and outcomes

Skills and Qualifications

- Excellent communication and negotiation skills
- Strong problem-solving abilities
- Ability to work under pressure and meet targets
- Familiarity with collections software and CRM systems
- Basic knowledge of financial regulations and compliance
- Proficient in Microsoft Office Suite (Excel, Word, Outlook)
- Attention to detail and strong organizational skills



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