Associate Operations Analyst

Job Description

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

- Experience with CRM systems, particularly Salesforce.com, is required for managing contracts, processing opportunities, and ensuring data integrity.
- Strong organizational, analytical, and multi-tasking skills are essential to manage competing priorities and meet deadlines.
- Excellent oral and written communication skills are needed to interact effectively with client-facing teams and other stakeholders across the organization.
- A proactive and independent work ethic, with the ability to take ownership, offer solutions, and drive tasks to completion.
- Proficiency in the MS Office suite is required for daily operational tasks.
- Knowledge of Configure, Price, Quote (CPQ) tools, such as Salesforce CPQ or Apttus, is a strong plus.

Education

- A graduate degree is required, along with 0-7 years of relevant experience in Sales Operations, Business Operations, or Contract Management.

Responsibilities

- This role provides essential tactical and process support to the Global Sales Operations organization, focusing on contract management and data integrity to support the sales lifecycle.
- Process closed contracts and opportunities within Salesforce through the booked-verification process.
- Manage all contracts, client entitlement data, and associated subscriptions using Salesforce and CPQ systems.
- Monitor and ensure a high level of data integrity and accuracy within Salesforce.com and other integrated systems to support accurate reporting.
- Assist client-facing Account Executives and Account Managers with operational tasks, including forecast updates, account transfers, and bookings attribution.
- Address miscellaneous requests and participate in special projects and initiatives as needed to support the Global Sales Operations organization.

About The Team

Our Global Sales Operations team is responsible for providing critical process and systems support to the entire sales organization. We contribute to Moody's success by ensuring the accuracy of our commercial data, streamlining the contract-to-cash process, and enabling our sales teams to focus on clients and revenue generation. By joining our team, you will be part of a core function that drives operational excellence and supports the entire Moody's Analytics sales engine.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.