Technical Account Manager
2 days ago
Overview As a Technical Account Manager you ll drive the resolution of critical technical issues for enterprise customers Your role will involve acting as a liaison between customers and internal teams helping to streamline communications and expedite solutions By managing and analyzing support tickets you ll directly contribute to achieving SLA and customer satisfaction goals enhancing the overall customer experience and fostering long-term relationships In this onsite role you ll start your day by reviewing and prioritizing support tickets ensuring timely responses and escalations where necessary Throughout the day you ll engage in troubleshooting sessions replicating issues and hosting meetings with customers to discuss their technical challenges and provide updates You ll also collaborate with cross-functional teams including documentation development and product to advocate for customer needs and drive continuous improvement in the products and services offered Qualifications A BE MCA or MCS degree or equivalent practical experience ensuring a solid foundation in technical knowledge and problem-solving skills At least 3 years of experience supporting enterprise-level software and customers demonstrating your ability to handle complex technical issues Proven exceptional judgment and skills in managing and maintaining strong customer relationships acting as an advocate for their needs Strong abilities in troubleshooting root cause analysis and providing proactive solutions based on data analysis and ticket trends Proficiency in Salesforce for ticket queue management including ticket assignment workload analysis and advanced ticket driver analysis Familiarity with API testing tools like Postman and understanding of API functionality database analysis and data manipulation Experience working collaboratively across multiple functional areas demonstrating your ability to navigate complex organizational structures and drive customer-focused solutions About Avalara Were Avalara Were defining the relationship between tax and tech Weve already built an industry-leading cloud compliance platform processing nearly 40 billion customer API calls and over 5 million tax returns a year Last year we became a billion-dollar business and our tribe expanded by a cool thousand people - theres nearly 5 000 of us now Our growth is real and were not slowing down - not until weve achieved our mission - to be part of every transaction in the world Were bright innovative and disruptive like the orange we love to wear It captures our quirky spirit and optimistic mindset It shows off the culture weve designed that empowers our people to win Ownership and achievement go hand in hand here We instill passion in our people through the trust we place in them Weve been different from day one Join us and your career will be too EEO StatementWere an Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we dont want people to fit into our culture but to enrich it All qualified candidates will receive consideration for employment without regard to race color creed religion age gender national orientation disability sexual orientation US Veteran status or any other factor protected by law If you require any reasonable adjustments during the recruitment process please let us know
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Technical Account Manager
4 days ago
Pune, Maharashtra, India Avalara Technologies Full time US$ 90,000 - US$ 1,20,000 per yearWhat You'll Do The Technical Account Manager is responsible for technical ticket management, strengthening customer satisfaction and expediting solutions for Enterprise customers. This requires being the technical escalation and point, across multiple products to meet support entitlement requirements, providing an optimized customer experience.You will...
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Technical Accounting Senior Manager
4 days ago
Pune, Maharashtra, India Connor Group Full time ₹ 1,04,000 - ₹ 1,30,878 per yearTechnical Accounting Senior ManagerPreferred Skillset:US GAAP, IFRS, IPO AdvisoryLocation:Pune, Hyderabad, Bangalore, Mumbai, Delhi (NCR)Shift Timing:3pm-11:30pm ISTLevel:Senior Manager (7-10 years of experience)Are you an intellectually curious, deal oriented professional who enjoys coming up with innovative solutions to complex business issues? Connor...
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Technical Accounting Senior Manager
2 days ago
Pune, Maharashtra, India Connor Group Full timeTechnical Accounting Senior Manager Preferred Skillset: US GAAP, IFRS, IPO Advisory Location: Pune, Hyderabad, Bangalore, Mumbai, Delhi (NCR) Shift Timing: 3pm-11:30pm IST Level: Senior Manager (7-10 years of experience) Are you an intellectually curious, deal oriented professional who enjoys coming up with innovative solutions to complex business...
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Senior Technical Account Manager
5 days ago
Pune, Maharashtra, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 20,00,000About the JobWe are seeking a skilled leader to join our team as a Technical Account Management Team Lead. The successful candidate will be responsible for leading a team of technical experts in supporting customers across various industries and segments.
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Technical Accounting Lead
2 days ago
Pune, Maharashtra, India Avalara Technologies Full timeJob Description- Research complex accounting transactions and provide memos or guidance on appropriate accounting treatments- Help with the evaluation and implementation of new accounting standards, including accounting standards of the FASB and SEC, and Big 4 interpretive guidance- Help with intangible asset and goodwill impairment assessments and other...
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Technical Accounting Leader
1 day ago
Pune, Maharashtra, India beBeeAccountant Full time ₹ 35,00,000 - ₹ 40,00,000Job SummaryWe are seeking a highly experienced Technical Accounting leader to join our team. The ideal candidate will have a strong background in technical accounting, with experience working with IT clients and companies.Main Responsibilities:Preparation and finalization of financial statements, including notes to accounts, involving multiple subsidiaries...
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Mazars - Assistant - Pursuit Specialist
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Pune, Maharashtra, India Manager Full timeAssistant Manager - Pursuit Specialist Bid & Pursuit Support Specialist :This role is varied and will give you exposure to the full range of bid and pursuit support. You will have two main areas of focus:- Firstly, you will support the business by working from templates and standard content to produce proposal documents and supporting materials in response...
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Pune, Maharashtra, India Techs to Suit Inc Full time ₹ 6,00,000 - ₹ 8,00,000 per yearClient - Leading IT Company- MidsizedJob Location - Bangalore, PunePosition 1 - Senior Manager Technical AccountingPosition 2 - Associate Director - Technical AccountingMust have worked for IT Clients/ Companies/ Consulting FirmsDay Shift but might need to extend as team in USAReporting to India Controller, manage accounting and finance operations of global...
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Pune, Maharashtra, India Techs to Suit Inc Full timeClient - Leading IT Company- MidsizedJob Location - Bangalore, PunePosition 1 - Senior Manager Technical AccountingPosition 2 - Associate Director - Technical AccountingMust have worked for IT Clients/ Companies/ Consulting FirmsDay Shift but might need to extend as team in USAReporting to India Controller, manage accounting and finance operations of global...
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Pune, Maharashtra, India Techs to Suit Inc Full timeClient - Leading IT Company- Midsized Job Location - Bangalore, Pune Position 1 - Senior Manager Technical Accounting Position 2 - Associate Director - Technical Accounting Must have worked for IT Clients/ Companies/ Consulting Firms Day Shift but might need to extend as team in USA Reporting to India Controller, manage accounting and finance...
