CRM Automation

2 weeks ago


Noida, Uttar Pradesh, India Damco Solutions Full time
Job Description

Position Title: CRM Automation - Tech Specialist

Experience Level: 7+ Years

Expected Skills/ Competency/JD

We are seeking a highly skilled CRM Consultant with expertise in end-to-end CRM automation using Zoho, Creatio, and HubSpot. The ideal candidate will help streamline customer relationship management processes, integrate CRM systems across platforms, and provide tailored automation solutions to enhance customer engagement and sales performance.

Must have Skill set

- Experience in CRM data migration and system integrations.
- Knowledge of API integration and RESTful services.
- Familiarity with CRM-related reporting and analytics tools.
- Certification in Zoho, Creatio, or HubSpot CRM (preferred).

Good to have Skill set

- Design, implement, and optimize end-to-end CRM solutions using Zoho, Creatio, and HubSpot.
- Customize CRM workflows and automation processes to meet business requirements.
- Integrate CRM platforms with third-party tools and applications.
- Conduct detailed business and system analysis to ensure seamless CRM system implementations.
- Provide training, support, and technical guidance to teams on CRM best practices.
- Monitor CRM performance and suggest improvements for sales and marketing automation.
- Collaborate with cross-functional teams to align CRM capabilities with business objectives.
- Develop and maintain documentation for CRM configurations, workflows, and customizations.
- Stay up-to-date with the latest CRM trends and product updates.
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