Gtm Systems Manager

OpenGov is the leader in AI and ERP solutions for local and state governments in the U S More than 2 000 cities counties state agencies school districts and special districts rely on the OpenGov Public Service Platform to operate efficiently adapt to change and strengthen the public trust Category-leading products include enterprise asset management procurement and contract management accounting and budgeting billing and revenue management permitting and licensing and transparency and open data These solutions come together in the OpenGov ERP allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync Learn about OpenGov s mission to power more effective and accountable government and the vision of high-performance government for every community at Job Summary We are seeking a seasoned GTM Systems Manager to lead the strategic and operational initiatives for our Salesforce and Go-To-Market GTM systems in the Pune region This role will oversee both the GTM Systems team and collaborate closely with global IT teams to ensure scalable secure and efficient business processes across Sales Marketing Customer Success and Support functions Responsibilities Lead and mentor a team of Salesforce Administrators Analysts and System Engineers in Pune Partner with U S -based Business Systems leadership to align local execution with global GTM systems strategy Drive configuration automation and integration across Salesforce Sales Cloud CPQ Service Cloud and key GTM tools Marketo Outreach NetSuite Workato etc Ensure data integrity standardization and process governance across all GTM systems Manage sprint planning backlog grooming and Agile ceremonies in collaboration with global stakeholders Serve as a local escalation point for Salesforce and business systems issues and project execution Oversee cross-functional initiatives in collaboration with RevOps SalesOps MarketingOps and Customer Success Establish and maintain architectural security and development standards in partnership with IT Drive adoption of best practices and ensure high-quality documentation and training across systems Proactively identify and implement enhancements that improve team productivity and GTM efficiency Requirements and Preferred Experience 7 years of experience in business systems or IT with 3 years in a team leadership capacity Strong hands-on experience with Salesforce Sales Cloud CPQ Service Cloud Proven ability to manage a team and scale operations in a fast-paced global SaaS environment Deep familiarity with GTM tools like Marketo Outreach NetSuite LeanData and Workato Experience leading Agile sprint cycles and managing cross-functional projects Excellent verbal and written communication skills ability to work with remote teams Bachelor s degree in Information Systems Computer Science or a related field Salesforce certifications Administrator Advanced Admin or Architect preferred Why OpenGov A Mission That Matters At OpenGov public service is personal We are passionate about our mission to power more effective and accountable government Government that operates efficiently adapts to change and strengthens public trust Some people say this is boring We think it s the core of our democracy Opportunity to Innovate The next great wave of innovation is unfolding with AI and it will impact everything-from the way we work to the way governments interact with their residents Join a trusted team with the passion technology and expertise to drive innovation and bring AI to local government We ve touched 2 000 communities so far and we re just getting started A Team of Passionate Driven People This isn t your typical 9-to-5 job we operate in a fast-paced results-driven environment where impact matters more than simply clocking in and out Our global team of 800 employees is united in our commitment to challenge the status quo OpenGov is headquartered in San Francisco and has offices in Atlanta Boston Buenos Aires Chicago Dubuque Plano and Pune A Place to Make Your Mark We pride ourselves on our performance-based culture where every employee is encouraged to jump in head-first and take action to help us improve If you have a great idea we want to hear it Excellent performance is recognized and rewarded and we love to promote from within