Manager – Engineering Excellence

The Role The Level 5B Manager will play a pivotal role in orchestrating and aligning Architecture Quality Assurance QA and Operations functions within the Hapag-Lloyd Technology Center This role ensures cohesive collaboration technical governance and operational excellence across delivery teams to support enterprise-scale systems and continuous improvement initiatives The ideal candidate brings 7-15 years of experience in IT delivery and governance with strong exposure to architecture frameworks quality management practices and operational reliability The role requires the ability to bridge technical and managerial perspectives - enabling high performance consistency and continuous delivery across diverse technology teams Key Responsibilities Tasks Architecture Coordination Partner with enterprise and solution architects to ensure design consistency scalability and alignment with business objectives Facilitate architecture reviews standards documentation and approval workflows Maintain visibility on system dependencies and integration patterns across global applications Support technology evaluation and architectural decision-making for major initiatives Quality Assurance Leadership Define and uphold quality standards processes and tools across projects Oversee test strategies automation maturity and defect management practices Collaborate with development teams to promote shift-left testing and continuous quality improvement Track and report quality metrics and ensure audit readiness Operations Management Coordinate operational readiness deployment and support processes across environments Ensure incident change and release management practices align with ITIL and Hapag-Lloyd standards Work closely with SRE Operations teams to maintain system uptime performance and compliance Drive root cause analysis and implement preventive measures for recurring production issues Cross-Functional Collaboration Act as the primary coordination point between Architecture QA and Operations leads Facilitate cross-functional planning sessions retrospectives and governance reviews Ensure communication flow between teams in Chennai and global technology stakeholders Support Director-IT in strategic alignment and reporting of cross-domain initiatives Continuous Improvement Governance Establish governance models for architecture reviews quality checkpoints and operational KPIs Promote continuous learning automation and best practice adoption across teams Drive efficiency and maturity improvements across delivery pipelines and DevOps practices Behaviours Approach Strong organizational and coordination skills with attention to detail Effective communicator with senior technical and business stakeholders Outcome-oriented mindset with focus on quality reliability and scalability Collaborative leader who fosters alignment across technical disciplines Strategic yet hands-on in approach with a continuous improvement mindset Work Experience 7-15 years of IT experience with demonstrated leadership across Architecture QA or Operations domains Proven experience in enterprise-scale application environments preferably within logistics shipping or financial systems Strong understanding of agile delivery DevOps and CI CD practices Prior experience in coordinating multi-domain technical functions in global setups Exposure to governance frameworks e g ITIL TOGAF preferred Technical Skills Architecture frameworks TOGAF microservices event-driven design Quality Assurance processes automation and CI CD tools Jenkins Selenium JUnit etc Operations monitoring and observability Grafana Prometheus ELK stack Java JPA Kafka REST APIs PostgreSQL and Microservices-based environments Cloud deployment and infrastructure management fundamentals AWS Azure REST API development and Microservices architecture System design HLD and LLD Code quality code review expertise FUNCTIONAL BEHAVIOURAL SKILLS Architecture Thinking and Governance Quality Management Continuous Improvement Incident and Change Management Stakeholder Communication Coordination Agile and DevOps Mindset Team Coaching and Mentoring Education Qualifications Bachelor s degree in Computer Science Engineering or a related field B E B Tech preferred Certifications in Architecture TOGAF Quality ISTQB or IT Operations ITIL are a plus